Communication Center Operator salary survey data for Telecommunications Salary Survey in Alaska and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

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Telecommunications Salary Survey

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ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

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33 Conducting Job Analysis | 34 Using Job Evaluation in Your Organization | 84 Labor Market Trends – US vs. Europe | 75 Creating a Variable Pay Plan | 38 Fixed and Variable Rate (FAVR) Automobile Allowances | 39 Quantitative Methods Used in Discrimination Analyses | 12 IRS Reasonable Executive Compensation | 92 Expatriate Compensation | 91 Multiple Country Compensation Programs | 59 Quantitative Methods Used in Benefits Administration

PAQ RELATED INDUSTRY SURVEY RESEARCH

Blending & Compounding Perfume Bases, Blushes, Face, Manufacturing, Booster Clubs, Bubble Bath Preparations Manufacturing, Business Colleges or Schools Offering Baccalaureate or Graduate Degrees, Cattle Feeding & Watering Equipment Manufacturing, Chicken Feeders Manufacturing, Commercial Banking, Computer Enthusiasts Clubs, Cotton Ginning Machinery Manufacturing, Direct Health & Medical Insurance Carriers, Direct Insurance (except Life, Health & Medical) Carriers, Disability Insurance Underwriting, Direct, Drilling Oil & Gas Wells, Environmental Consulting Services, Ethane Recovered From Oil & Gas Field Gases, Homeowners' Insurance Carriers, Direct, Hospital & Medical Service Plans, Direct, without Providing Health Care Services, Lawn & Garden Tractor & Home Lawn & Garden Equipment Manufacturing, Milking Machines Manufacturing, Mortgage Guaranty Insurance Carriers, Direct, Mortuaries, Physical Science Research & Development Laboratories or Services, Railroad Ticket Offices, Rakes, Hay, Manufacturing, Sanitation Consulting Services, Sewage Treatment Facilities, Silver Ores Mining and/or Beneficiating, Stalk Choppers (Shredders) Manufacturing, Student Clubs, Temporary Shelters (Battered Women's, Homeless, Runaway Youth), Transmission of Electric Power, Warranty Insurance Carriers (Appliance, Automobile, Homeowners, Product), Direct, Water Intake Well Drilling, Oil & Gas Field On A Contract Basis, Youth Social Clubs

ERI RELATED INDUSTRY SURVEY RESEARCH

Absorption Analyzers, Industrial Process Type (Infrared), Manufacturing, Asphalt Paving Mixtures Made From Purchased Asphaltic Materials, Bath Salts Manufacturing, Boarding Schools, Elementary or Secondary, Computer Software Analysis & Design Services, Custom, Diazo (Whiteprint) Paper & Cloth, Sensitized, Manufacturing, Engines, Internal Combustion (except Aircraft, Automotive), Merchant Wholesalers, Epichlorohydrin Bisphenol Manufacturing, Ethyl Butyrate Manufacturing, Federal Reserve Board of Governors, Fertilizers, Mixed, Made in Plants Producing Phosphatic Fertilizer Materials, Forgings, Iron or Steel, Made in Iron & Steel Mills, Fuller's Earth Mining and/or Beneficiating, Guides, Street Map, Screen Printing without Publishing, Hall, Nonresidential, Rental or Leasing, Handtool Metal Blades (Putty Knives, Scrapers, Screw Drivers) Manufacturing, Hematology Instruments Manufacturing, Infrared Lamp Bulbs Manufacturing, Mordant Dyes Manufacturing, Noodle Mixes Made in Dry Pasta Plants, Pellet Guns Manufacturing, Professional Standards Review Boards, Profile Shapes (Plate, Rod, Sheet), Laminated Plastics, Manufacturing, Pump & Compressor Manufacturing, Pyrrhotite Mining and/or Beneficiating, Refrigeration Equipment Repair & Maintenance Services, Industrial & Commercial-Type, Scientific Research & Development Services, Shipping Pads & Shaped Cushioning, Polystyrene Foam, Manufacturing, Small Game, Slaughtering, Dressing & Packing, Stone, Crushed & Broken (except Granite or Limestone), Mining and/or Beneficiating, Textbooks Printing & Binding without Publishing, Trapshooting Equipment & Supplies Merchant Wholesalers

Communication Center Operator - US National - Telecommunications

(NAICS: 517, SIC: 48, eSIC: 48-489)

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Telecommunications Salary Survey

(NAICS: 517, SIC: 48, eSIC: 48-489)

Alaska's Telecommunications Salary Survey reports compensation data for 115 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2012 participant and digitized industry-specific survey available by geographic (state or national) area.

The Telecommunications Salary Survey documents market-based pay data for 11 executive and 101 non-management salary benchmark jobs. Verifying sources include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data). (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator.) Job matching is refined with PAQ’s eDOT database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS, and thousands of subscribers.

Two pages of telecommunication information are reported for each of 115 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies, and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or, for private industry, employer-provided, job-focused data, review 124 additional ERI industry-specific US Salary Surveys.

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the Telecommunications Salary Survey: Administrative Assistant, Avionics Technician, Board Chair & CEO, Cable Engineer Outside Plant, Cable Wirer, CAD/CAM Design Drafter, CAD/CAM/CAE Technician, Call Center Representative (Complex Calls), Cashier, Ceramic Capacitor Processor, Ceramic Capacitor Processor, Chief Financial Officer, Chief Human Resources Officer, Chief Marketing & Sales Officer, Computer Programmer, Computer Systems Hardware Analyst, Customer Center Representative (Complex Calls), Customer Service Director, Electronics Inspector, Electronics Worker, Engineering Technician, Executive Secretary, Executive Vice President, Field Service Manager, Government Affairs Director, Industrial Engineering Technician, Integrated Circuit Fabricator, Laser Beam Trim Operator, Maintenance Worker, Maintenance Worker, Marketing Manager, Microelectronics Technician, Outside Plant Engineer, Payroll Manager, Printed Circuit Board Plater, Printed Circuit Board Plater, Project Manager (Revenue), Semiconductor Processor, Systems Analyst, Telecommunications Director, Telephone Central Office Repairer, Telephone Line Installer, Telephone Line Installer, Telephone Operator Chief, Telephone Station Installer & Repairer, Transformer Repairer, Transmitter Operator, Vice President Subsidiary, Wire Wrapping Machine Operator, Wire Wrapping Machine Operator

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Answering Service Telephone Operator, Auxiliary Operator Telephone Systems, Central Reservation Manager, Charge Operator Telephone Systems, Command and Control Specialist, Desk Operator, Directory Assistance Operator Telephones, Directory Assistant, Exchange Operator, Guest Services Receptionist PBX, Information Operator Telephone System, Operator Telephone System, PBX Teacher, Police District Switchboard Operator, Receptionist Phone Operator, Receptionist Switchboard Operator, Relief Operator Telephone System, Service Assistant Telephone System, Service Monitor Telephone System, Switchboard Receptionist, Switching Clerk, Switching Control Center Supervisor, Teacher PBX, Telegraph Office Telephone Clerk, Telephone Message Center Operator, Telephone Operator Answering Service or Answering Phones, Telephone Operator Assistant, Telephone Service Assistant Telephone System, Telephone Traffic Observer Telephone System, Test Operator

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