Help Desk Representative salary survey data for Information Technology and eCommerce Salary Survey in US National and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

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Information Technology and eCommerce Salary Survey

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STATE AREA SALARY SURVEY RESEARCH

COUNTRY SALARY SURVEY RESEARCH

United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.

ERI DISTANCE LEARNING CENTER ONLINE COURSES

71 Environments of Compensation and Benefits Administration | 03 New Economy Compensation | 84 Labor Market Trends – US vs. Europe | 39 Quantitative Methods Used in Discrimination Analyses | 58 Comparing the DOT, O*NET and eDOT | 11 Daubert Criteria for Expert Witness Testimony | ADR100 History and Theory of Dispute Mediation | 18 Intermediate Sanctions | 93 Relocation of an Employee to a Foreign Assignment | 20 The Basics of Employee Stock Option Plans

PAQ RELATED INDUSTRY SURVEY RESEARCH

Accidental Death & Dismemberment Insurance Carriers, Direct, Architectural Services, Arts, Entertainment & Recreation, Building Architectural Design Services, Bullion, Silver, Produced At The Mine, Business Colleges or Schools Offering Baccalaureate or Graduate Degrees, Business, Professional, Labor, Political & Similar Organizations, Chromium Concentrates Beneficiating, Civic Associations, Clothing Stores, Cobalt Ores Mining and/or Beneficiating, Condensate, Cycle, Natural Gas Production, Cultivators, Farm-Type, Manufacturing, Education Statistics Centers, Government, Exchange Clearinghouses, Commodities or Securities, Garden Machinery & Equipment, Powered, Manufacturing, Gas, Natural Liquefied Petroleum, Extraction, Golden Age Clubs, Grading, Cleaning & Sorting Machinery, Farm-Type, Manufacturing, Grass Mowing Equipment (except Lawn & Garden) Manufacturing, Harvesting Machinery & Equipment, Agriculture, Manufacturing, Insurance Carriers, Disability, Direct, Lode Gold Mining and/or Beneficiating, Medical Schools, Oil Well Drilling On A Contract Basis, Other Metal Ore Mining, Placer Gold Mining and/or Beneficiating, Radio & Television Broadcasting, Shears, Powered, for Use On Animals, Manufacturing, Sports Ticket Offices, Tires, Scrap, Merchant Wholesalers, Tractors & Attachments, Farm-Type, Manufacturing, Tuberculin (Tuberculo-Protein Derived) Manufacturing, Tungsten Ores Mining and/or Beneficiating, Zinc Ores Mining and/or Beneficiating

ERI RELATED INDUSTRY SURVEY RESEARCH

Acetic Anhydride Manufacturing, Address Lists Printing (except Flexographic, Gravure, Lithographic, Quick, Screen) without Publishing, Aluminum Forgings Made From Purchased Metals, Unfinished, Boxed Meats Produced in Slaughtering Plants, Bricks, Glass, Made in Glass Making Plants, Diaphragms (Birth Control Device), Rubber, Manufacturing, Digital Printing (Billboards, other Large Format Graphic Materials), Greeting Cards Letterpress Printing without Publishing, Guides, Street Map, Printing (except Flexographic, Digital, Gravure, Lithographic, Quick, Screen) without Publishing, Hooks, Handtools (Baling, Bush, Grass, Husking), Manufacturing, Hormone In-Vitro Diagnostic Substances Manufacturing, Ion Chambers Manufacturing, Marketing Management Consulting Services, Methyl Methacrylate Resins Manufacturing, Microwaveware, Plastics, Manufacturing, Ophthalmic Agents, Uncompounded, Manufacturing, Orthopedic Extension Shoes Manufacturing, Pizzerias, Full Service, Postpress Services (Beveling, Bronzing, Folding, Gluing, Edging, Foil Stamping, Gilding) On Printed Materials, Potassium Cyanide Manufacturing, Producers' Associations, Pry (Crow) Bars Manufacturing, Remics (Real Estate Mortgage Investment Conduits), Scales & Balances, Laboratory-Type, Manufacturing, Scholarship Trusts (Grantmaking, Charitable Trust Foundations), Seminaries, Theological, Offering Baccalaureate or Graduate Degrees, Snow Melting System (Hot Water, Glycol) Installation, Taconite Concentrates or Agglomerates Beneficiating, Telecommunications Management Consulting Services, Tortilla Chips Manufacturing, Tungsten Carbide Powder Made by Metallurgical Process, Zinc Based Pigments Manufacturing

Help Desk Representative - US National - Information Technology and eCommerce

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Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)

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Information Technology and eCommerce Salary Survey

US National's Information Technology and eCommerce Salary Survey reports compensation data for 100 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these information technology and ecommerce jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of information technology and ecommerce information are reported for each of 100 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see 29 ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)

Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Information Technology and eCommerce Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

Help Desk Representative

Help Desk Representative

Survey Title:	Information Technology and eCommerce Salary Survey
Area:	National Average - U.S.
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the Information Technology and eCommerce Salary Survey: Analyst Data Security, Applications & Programming Supervisor, Applications Programmer, Applications Programming Manager, Business Analyst, Business Systems Analyst, Business Systems Project Manager, Business Systems Software Analyst, Computer Hardware Engineer, Computer Network Administrator, Computer Operations Director, Computer Operations Manager, Computer Peripheral Equipment Operator, Computer Programmer Operations Supervisor, Computer Sales Representative, Computer Security Specialist, Computer Service Representative, Computer Services Manager, Computer Software Developer, Computer Software Director, Data Control Clerk, Data Control Supervisor, Data Entry Supervisor, Data Librarian, Data Processing Equipment Repairer, Database Design Analyst, Documentation Clerk, e-Commerce Marketing Manager, e-Commerce Sales Manager, Help Desk Representative, HRIS Manager, Information Technology Audit Director, Information Technology Auditor, Network Architect, Network Communications Technician, Network Control Manager, Network Control Technician, Programmer Engineer, Sales Representative, Software Engineer, Systems Analysis Manager, Systems Analysis Supervisor, Systems Analyst, Systems Analyst Lead, Systems Project Manager, Telecommunications Director, Web Administrator, Web Content Administrator, Web Developer, Website Traffic Analyst

Salary Survey Data for
Compensation Professionals

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INDUSTRY SURVEYS

JOB FUNCTION SURVEYS

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SALARY SURVEY CHARTS

GEOGRAPHIC RELATED DATA

FUN SALARY RESEARCH

RELATED PAQ eDOT PROJECT JOB TITLES

Associate User Assistant, Automatic Data Processing Customer Liaison, Computer Aide, Computer Aided Design CAD Operator, Computer Field Service Technician, Computer Support Specialist R&D, Computer Technician, Computer Technologist, Customer Support Analyst, Customer Support Intern, Customer Support Professional, Customer Technical Support Coordinator, Data Center Support Analyst, Database Maintenance, Electronic Data Processing Auditor (EDP Auditor), Help Desk Operator, Helpdesk Technician, Information Reservations Clerk, Microsoft Office Specialist, Network Support Technician, Networking Technician, Office Systems Coordinator, PC Support Technician (Personal Computer Support Technician), Personal Computer Support Specialist, Personal Computer Support Technician Lead, Product Support Consultant, Product Support Specialist, System Support Technician, Technical Support Computer, Web Customer Support Specialist

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