Customer Service Representative (Specialized Calls) salary survey data for Information Technology, Software Services Salary Survey in Michigan and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

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Information Technology, Software Services Salary Survey

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ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.

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PAQ RELATED INDUSTRY SURVEY RESEARCH

Aggressins (except In-Vitro) Manufacturing, Berry Harvesting Machines Manufacturing, Blende (Zinc) Mining and/or Beneficiating, Bus Ticket Offices, Cabs for Agricultural Machinery Manufacturing, Calamine Mining and/or Beneficiating, Carnotite Mining and/or Beneficiating, Cobalt Concentrates Beneficiating, Cuprite Mining and/or Beneficiating, Dental Insurance Carriers, Direct, Directional Drilling of Oil & Gas Wells On A Contract Basis, Embalming Services, Farm Granges, Feed Processing Equipment, Farm-Type, Manufacturing, Foundations (Make-Up) Manufacturing, Fraternal Lodges, Grantmaking & Giving Services, Hand Lotions Manufacturing, Information, Isopentane Recovered From Oil & Gas Field Gases, Learning Disabilities Research & Development Services, Manganiferousares Ores (not Valued for Iron Content) Mining and/or Beneficiating, Mercury (Quicksilver) Mining and/or Beneficiating, Natural Gas Liquid Extraction, Potato Diggers, Harvesters & Planters Manufacturing, Powders (Baby, Body, Face, Talcum, Toilet) Manufacturing, Ruthenium Ore Mining and/or Beneficiating, Special Purpose Financial Vehicles, State Education Departments, Thallium Mining and/or Beneficiating, Ticket Offices for Foreign Cruise Ship Companies, Tobacco Harvester Machines Manufacturing, Unit Investment Trust Funds, Water, Sewage & other Systems, Youth Civic Clubs

ERI RELATED INDUSTRY SURVEY RESEARCH

Acoustical Suspension Systems, Metal, Manufacturing, Airlocks, Fabricated Metal Plate Work, Manufacturing, Antigens Manufacturing, Brand Name Licensing, City or County Courts, Closures, Paper & Disposable Plastics, Merchant Wholesalers, Coal Breakers, Cutters & Pulverizers Manufacturing, Cold Storage Locker Services, Commercial & Industrial Machinery Repair & Maintenance Services, Concrete Mixing Machinery, Portable, Manufacturing, Copper Die-Castings, Unfinished, Manufacturing, Drilling Oil & Gas Field Service Wells On A Contract Basis, Ethylene-Propylene-Nonconjugated Diene (EPDM) Rubber Manufacturing, Floodlights (Lighting Fixtures) Manufacturing, Garment Alteration and/or Repair Shops without Retailing New Garments, Hospital & Medical Service Plans, Direct, without Providing Health Care Services, In-Vivo Diagnostic Substances Manufacturing, Laboratory-Type Furniture (Benches, Cabinets, Stools, Tables) (except Dental) Manufacturing, Lead Based Pigments Manufacturing, Marking Device Manufacturing, Migrant Workers' Camps, Molybdenite Mining and/or Beneficiating, Office Paper (Computer Printer, Photocopy, Plain Paper), Cut Sheet, Made From Purchased Paper, Other Direct Insurance (except Life, Health & Medical) Carriers, Personal Holding Companies, Poultry Equipment Merchant Wholesalers, Power Transformers, Electric, Manufacturing, Radio & Television Broadcasting, Service Station Cleaning & Degreasing Services, Spiegeleisen Ferroalloys Manufacturing, Titanium Rolling, Drawing, or Extruding Purchased Metals or Scrap, Transportation Equipment Manufacturing

Customer Service Representative (Specialized Calls) - US National - Information Technology, Software Services

(NAICS: 519190, SIC: 737, eSIC: 737-7379)

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Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)

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Information Technology, Software Services Salary Survey

(NAICS: 519190, SIC: 737, eSIC: 737-7379)

Michigan's Information Technology, Software Services Salary Survey reports compensation data for 144 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2013 participant and digitized industry-specific survey available by geographic (state or national) area.

The Information Technology, Software Services Salary Survey documents market-based pay data for 16 executive and 125 non-management salary benchmark jobs. Verifying sources include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data). (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator.) Job matching is refined with PAQ’s eDOT database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS, and thousands of subscribers.

Two pages of information technology, software services information are reported for each of 144 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies, and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or, for private industry, employer-provided, job-focused data, review 124 additional ERI industry-specific US Salary Surveys.

Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Information Technology, Software Services Salary Survey Michigan. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

Customer Service Represen...

Customer Service Representative (Specialized Calls)

Survey Title:	Information Technology, Software Services Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the Information Technology, Software Services Salary Survey: Business Systems Project Manager, Call Center Representative (Specialized Calls), Call Center Representative (Specialized Calls), Chief Executive Officer, Chief Marketing & Sales Officer, Computer Audit Supervisor, Computer Audit Supervisor, Computer Hardware Engineer, Computer Maintenance Technician, Computer Operations Supervisor, Computer Processing Scheduler, Computer Programmer, Computer Service Representative, Computer Software Developer, Computer Systems Hardware Analyst, Contract Administration Manager, Contract Specialist, Customer Service Manager, Data Architect, Data Recovery Planner, Database Administrator, General Clerk, Information Technology Audit Director, Information Technology Auditor, Information Technology Top Executive, LAN/WAN Administrator, Maintenance Worker, Marketing Representative, Network Control Supervisor, Network Control Technician, Payroll Clerk, Program/Project Management Office Analyst, Program/Project Management Office Manager, Project Manager (Experience), Receptionist, Sales Representative, Secretary, Shipping & Receiving Clerk, Software Design Director, Systems Administrator, Systems Analysis Director, Systems Analysis Supervisor, Systems Analyst Lead, Systems Project Manager, Tape Librarian, Top IT Officer, Top IT Officer, User Support Analyst Supervisor, Web Administrator, Web Developer

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SALARY SURVEY CHARTS

GEOGRAPHIC RELATED DATA

FUN SALARY RESEARCH

RELATED PAQ eDOT PROJECT JOB TITLES

Account Service Representative, Adjustment Clerk Customer Complaint Clerk, Call Centre Agent, Clerical Adjudicator, Client Representative, Complaint Adjuster, Customer Administrator, Customer Contact Associate, Customer Relations Clerk, Customer Relations Manager (CRM), Customer Relationship Manager, Customer Retention Management Application Administrator, Customer Retention Management Integration Specialist, Customer Service Representative Utility, Customer Service Technician, Customer Services Representative, Customer Solutions Associate, Gas Distributor, Inbound Teleservices Representative, Lost Claims Clerk, Lost or Damaged Goods Claim Clerk, Outbound Customer Service Representative, Phone Representative, Product Consultant, Regulatory Affair, Service Consultant, Service Shipping Receiving, Service Specialist, Trouble Clerk, Utilities Overseer

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