Customer Service Representative (Specialized Calls) salary survey data for Field and Shop, Service and other Workers Salary Survey in US National and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

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Field and Shop, Service and other Workers Salary Survey

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STATE AREA SALARY SURVEY RESEARCH

COUNTRY SALARY SURVEY RESEARCH

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.

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PAQ RELATED INDUSTRY SURVEY RESEARCH

Agricultural (Crop, Livestock) Insurance Carriers, Direct, Battered Women's Shelters, Blowers, Leaf, Manufacturing, Business, Professional, Labor, Political & Similar Organizations, Catalog of Collections Publishers & Printing Combined, Computer Enthusiasts Clubs, Cruise Ship Ticket Offices, Curers, Tobacco, Manufacturing, Environmental Consulting Services, Funeral Director Services, Garden Machinery & Equipment, Powered, Manufacturing, Gasoline, Natural, Production, Gold Ore Mine Site Development for Own Account, Gold Ore Mining, Grain Stackers Manufacturing, Grantmaking & Giving Services, Harvesting Machinery & Equipment, Agriculture, Manufacturing, Health Insurance Carriers, Direct, Housing Assistance Agencies, Iridium Mining and/or Beneficiating, Life Insurance Carriers, Direct, Mathematics Research & Development Laboratories or Services, Membership Associations, Civic or Social, Mercury (Quicksilver) Mining and/or Beneficiating, Pharmaceutical & Medicine Manufacturing, Placer Silver Mining and/or Beneficiating, Plastics Product Manufacturing, Rubber Scrap & Scrap Tires Merchant Wholesalers, Rutile Mining and/or Beneficiating, Service Well Drilling On A Contract Basis, Social Organizations, Civic & Fraternal, Ticket (Airline, Bus, Cruise Ship, Sports, Theatrical) Offices, Time Share Exchange Services, Condominium, Windmills, Farm-Type, Manufacturing, Youth Farming Organizations

ERI RELATED INDUSTRY SURVEY RESEARCH

All other Travel Arrangement & Reservation Services, Appliances, Household-Type (except Gas Ranges, Gas Water Heaters), Merchant Wholesalers, Assisted-Living Facilities without On-Site Nursing Care Facilities, Catalog of Collections Publishers (except Exclusive Internet Publishing), Dewatering Contractors, Glassware, Art, Decorative & Novelty Made in Glass Making Plants, Hair Preparations, Professional, Merchant Wholesalers, Hydroelectric Generating Facility Construction, Iron Compounds, not Specified Elsewhere by Process, Manufacturing, Lead, Black (Natural Graphite), Ground, Refined, or Blended, Manufacturing, Lockers, Refrigerated, Merchant Wholesalers, Metallic Pigments, Inorganic, Manufacturing, Motor Home Dealers, Parts & Accessories Dealers, Automotive, Pastries (Danish, French), Frozen, Manufacturing, Permanent Mold Castings, Copper, Unfinished, Manufacturing, Plastics Bottle Manufacturing, Polyvinyl Ester Fibers & Filaments Manufacturing, Printing Paper (except Bulk) Merchant Wholesalers, Professional Magazines & Periodicals Lithographic (Offset) Printing without Publishing, Puppet Theaters, Restoration Shops, Antique & Classic Automotive, Sills, Concrete, Manufacturing, Soda Ash Manufacturing, Stationery Articles, Pottery, Manufacturing, Surgical Dressings Manufacturing, Tallying Meters (except Clocks, Electricity Meters, Watches) Manufacturing, Textile Mills, Narrow Woven Fabric, Trapshooting Equipment & Supplies Merchant Wholesalers, Urinals, Vitreous China, Manufacturing, Wire & Cable (except Electrical) Merchant Wholesalers, Zoos & Botanical Gardens

Customer Service Representative (Specialized Calls) - US National - Field and Shop, Service and other Workers

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Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)

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Field and Shop, Service and other Workers Salary Survey

US National's Field and Shop, Service and other Workers Salary Survey reports compensation data for 126 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2013 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these field and shop, service and other worker jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of field and shop, service and other worker information are reported for each of 126 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)

Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Field and Shop, Service and other Workers Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

Customer Service Represen...

Customer Service Representative (Specialized Calls)

Survey Title:	Field and Shop, Service and other Workers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the Field and Shop, Service and other Workers Salary Survey: Air Conditioning Servicer (Residential), Aircraft Engine Mechanic, Audiovisual Repairer, Automotive Maintenance Repairer, Automotive Maintenance Repairer, Automotive Service Technician, Bicycle Repairer, Bindery Operator, Bricklayer, Bricklayer, Brush Painter, Buzz Saw Operator, Cable Television Installer, Cable Television Installer, Camera Repairer, Centrifugal Casting Operator, Computer Service Representative, Conveyor Feeder Offbearer, Customer Service Representative (Specialized Calls), Drill Press Setup Operator, Electric Meter Repairer, Electric Tool Repairer, Electrical Instrument Repairer, Elevator Examiner, Elevator Mechanic, Etched Circuit Processor, Field Service Engineer, Field Service Engineer, Field Service Technician, Field Service Technician, Fretted Instrument Repairer, Garage Servicer, Machine Operator, Machine Tool Operator, Medical Technologist Chemistry, Milling Machine Tender, Milling/Planing Machine Setup Operator, Molding Machine Operator, Numerical Control Machine Operator, Numerical Control Machine Setup Operator, Office Machine Technician, Offset Press Technician (Press Above 26 Inches), Pneumatic Tool Repairer, Rotogravure Press Operator, Sanding Machine Operator, Screw Machine Operator, Service Manager Automotive, Sports Equipment Repairer, Tune-up Mechanic, Web Press Operator

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SALARY SURVEY CHARTS

GEOGRAPHIC RELATED DATA

FUN SALARY RESEARCH

RELATED PAQ eDOT PROJECT JOB TITLES

Bill Adjuster, Bill Complaints Investigator, Client Relations Specialist, Client Representative, Complaint Adjuster, Complaint Service Technician, Contact Center Specialist, Customer Care Representative (CCR), Customer Contact Specialist, Customer Relations Clerk, Customer Relations Manager, Customer Relations Representative Post Sales, Customer Relations Representative Pre Sale, Customer Retention Management Application Administrator, Customer Retention Management Business Data Analyst, Customer Service Consultant, Customer Service Intake Representative, Gas Distributor, Gas Service Representative, Inbound Selling Service Representative, Investigator Bill Complaints, Lineman Service or Work Dispatcher, Product Consultant, Regulatory Affair, Resource Center Representative, Return Clerk, Service Consultant, Service Specialist, Utility Bill Complaints Investigator, Warranty Manager

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