User Support Analyst Supervisor salary survey data for Call Centers Salary Survey in Illinois and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

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Call Centers Salary Survey

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STATE AREA SALARY SURVEY RESEARCH

COUNTRY SALARY SURVEY RESEARCH

United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.

ERI DISTANCE LEARNING CENTER ONLINE COURSES

71 Environments of Compensation and Benefits Administration | 04 Organization Wage Determinations | 14 Prevailing Wage Analyses | 58 Comparing the DOT, O*NET and eDOT | 11 Daubert Criteria for Expert Witness Testimony | 01 Preparing for Expert Witness Testimony | 52 Use of the DOT in the SSA Disability Determination Process | 18 Intermediate Sanctions | 63 Workers' Compensation | 30 Employee Health Insurance: Choosing a Plan That's Right for You

PAQ RELATED INDUSTRY SURVEY RESEARCH

Architectural (except Landscape) Consultants' Offices, Arts, Entertainment & Recreation, Bath Salts Manufacturing, Biological Product (except Diagnostic) Manufacturing, Blende (Zinc) Mining and/or Beneficiating, Chippers (Shredders), Lawn & Garden-Type, Manufacturing, Copper Ore Concentrates Recovery, Directional Drilling of Oil & Gas Wells On A Contract Basis, Drilling for Oil On A Contract Basis, Education Offices, Nonoperating, Gases, Petroleum, Liquefied, Extraction, Gene Therapy Preparations Manufacturing, General-Line Scrap Merchant Wholesalers, Hospitality Management Schools Offering Baccalaureate or Graduate Degrees, Humanities Research & Development Services, Lawnmowers, Agricultural-Type, Powered, Manufacturing, Lead Ore & Zinc Ore Mining, Medical Schools, Motor Travel Clubs, Other Professional, Scientific & Technical Services, Plans, Health & Welfare Related Employee Benefit, Seeders, Farm-Type, Manufacturing, Semiconductor & other Electronic Component Manufacturing, Sewer Systems, Stock Photo Agencies, Students' Associations, Sunscreen Lotions & Oils Manufacturing, Talcum Powders Manufacturing, Ticket Agencies, Amusement, Title Search Services (except Real Estate), Uraninite (Pitchblende) Mining and/or Beneficiating, Vacuums, Yard, Manufacturing, Women's Clubs, Wood Product Manufacturing, Workover of Oil & Gas Wells On A Contract Basis

ERI RELATED INDUSTRY SURVEY RESEARCH

Amatols Manufacturing, Bromochloromethane Manufacturing, Cake, Frozen, Manufacturing, Car Alarm Manufacturing, CD-ROM, Software, Mass Reproducing, Cement Clinker Manufacturing, Certification of Schools & Teachers, Cinemas, Colorimeters, Laboratory-Type, Manufacturing, Conveyor Belts, Rubber, Manufacturing, Cooled Air Distribution, CT/CAT (Computerized Axial Tomography) Scanners Manufacturing, Cultivators, Farm-Type, Manufacturing, Derrick Building, Repairing & Dismantling At Oil & Gas Fields On A Contract Basis, Dial Indicators, Machinists' Precision Tools, Manufacturing, Drinks, Fruit (except Juice), Manufacturing, Electric Lamps (Light Bulbs) Manufacturing, Excavating Mud Pits, Slush Pits & Cellars At Oil & Gas Fields On A Contract Basis, Food Processing Plant Construction, Heat Sensitized (Thermal) Paper Made From Purchased Paper, Hospital Management Schools (except Academic), In-Home Sales of Merchandise, Direct Selling, Insurance Processing, Contract or Fee Basis, Mexican Foods Canning, Mutual Funds, Open-Ended, Pastes, Adhesive, Manufacturing, Road Construction & Maintenance Machinery Merchant Wholesalers, School Supply Stores, Sports Trainers, Independent, Spray Painting Equipment, Industrial-Type, Merchant Wholesalers, Synthetic Rubber Manufacturing, Vehicles, Children's (except Bicycles & Metal Tricycles), Manufacturing

User Support Analyst Supervisor - US National - Call Centers

(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

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Salary Estimate from SalaryExpert.com	$102,425.00
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Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)

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Call Centers Salary Survey

(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

Illinois’ Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)

Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey Illinois. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

User Support Analyst Supe...

User Support Analyst Supervisor

Survey Title:	Call Centers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

User Support Analyst Supervisor

Survey Title:	Call Centers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the Call Centers Salary Survey: Account Supervisor, Accounting Clerk, Accounts Payable Clerk, Accounts Receivable Clerk, Administrative Assistant, Audit Clerk, Audit Clerk, Benefits Manager, Bilingual Secretary, Chief Financial Officer, Chief Financial Officer, Chief Human Resources Officer, Chief Human Resources Officer, Chief Marketing & Sales Officer, Collection Manager, Collection Manager, Commercial Loan Collector, Compensation Analyst, Computer Audit Supervisor, Computer Programmer, Customer Service Manager, Customer Service Manager, Customer Service Representative (Specialized Calls), Employment Interviewer, File Clerk, Financial Analysis Manager, Information Center Representative, Information Systems Manager, Information Technology Auditor, Internal Auditor, Janitor, Janitorial Supervisor, Maintenance Helper, Market Research Analyst, Office Helper, Order Clerk, Order Clerk, Order Clerk, Purchasing Clerk, Sales Order Supervisor, Sales Representative, Sales Training Director, Secretary, Security Guard, Supervisor Help Desk, Systems Analyst, Technical Services Manager, Telemarketer, Telemarketing Manager, User Support Analyst

Salary Survey Data for
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INDUSTRY SURVEYS

JOB FUNCTION SURVEYS

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SALARY SURVEY CHARTS

GEOGRAPHIC RELATED DATA

FUN SALARY RESEARCH

RELATED PAQ eDOT PROJECT JOB TITLES

Clerk User Support Liason Coordination, Computer Aide, Computer Hotline, Computer Science R&D Technician, Computer Site Support Technician, Computer Technologist, Computer Technology Instructor, Customer Liaison, Customer Support Intern, Electronic Data Processing Auditor (EDP Auditor), Engineer Installation Personal Computers, Help Desk Support Specialist, Hub Associate, Information Resource Consultant, Information Technology Technician (IT Technician), Microcomputer Technician, Network Control Operators Supervisor, Network Support Technician, Operator Computer Operation, PC Installation Engineer (Personal Computer Installation Engineer), PC Support Specialist (Personal Computer Support Specialist), PC Tech, PC Tech (Personal Computer Technician), Product Support Engineer, Product Support Specialist, Sales Support Technician, Supervisor Network Services, Technical Support Service Representative, Technician Computer Software, Web Customer Support Specialist

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