Your cart is empty. Your Account | Sign In Help
 
   Order and
             Receive Today!

Call Centers Salary Survey
Select a Report Year:
Select a Location:
Report Format
Online PDF - $489.00
Mailed Hardcopy* - $489.00
*Fees apply
Include SCOs (what's this?)
I agree to the End User Agreement


Have a question or prefer to be billed? Please call:
877.210.6563

Available in hardcopy too!
Call us for past editions.

Find your survey match!
Enter your job title

STATE AREA SALARY SURVEY RESEARCH
US National | Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | District Of Columbia - Dist... | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming

COUNTRY SALARY SURVEY RESEARCH
United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.


ERI DISTANCE LEARNING CENTER ONLINE COURSES
71 Environments of Compensation and Benefits Administration | 04 Organization Wage Determinations | 33 Conducting Job Analysis | 83 Designing a Branch Office Salary Structure | 34 Using Job Evaluation in Your Organization | 76 Sales Compensation and Expense Allowances | 26 Elements of Board of Directors Compensation Committee Review | 14 Prevailing Wage Analyses | 22 Black-Scholes Valuations | 74 Trends in Retirement Plans


PAQ RELATED INDUSTRY SURVEY RESEARCH

Blowers, Forage, Manufacturing, Bottles, Waste, Merchant Wholesalers, Chemical Research & Development Laboratories or Services, Classic Car Clubs, Computer & Related Hardware Research & Development Laboratories or Services, Cream Separators, Farm-Type, Manufacturing, Direct Title Insurance Carriers, Director Services, Funeral, Directory Publishers & Printing Combined, Funeral Homes, Gases, Petroleum, Liquefied, Extraction, Homeless Shelters, Hospital Management Schools Offering Baccalaureate or Graduate Degrees, Insurance Carriers, Surety, Direct, Liquefied Petroleum Gases (LPG), Natural, Manicure Preparations Manufacturing, Medical Insurance Carriers, Direct, Mercury Ores Mining and/or Beneficiating, Milking Machines Manufacturing, Monazite Mining and/or Beneficiating, Motion Picture & Video Industries, Other Services (except Public Administration), Pet Health Insurance Carriers, Direct, Plastics Product Manufacturing, Quotation Services, Stock, Recyclable Material Merchant Wholesalers, Sewage Treatment Plants or Facilities, Special Purpose Financial Vehicles, Teacher Certification Bureaus, Temporary Housing for Families of Medical Patients, Transitional Housing Agencies, Tuberculin (Tuberculo-Protein Derived) Manufacturing, Tungsten Concentrates Beneficiating, Wagons, Lawn & Garden-Type, Manufacturing, Zirconium Ores Mining and/or Beneficiating

ERI RELATED INDUSTRY SURVEY RESEARCH

Automotive Light Bulbs Manufacturing, Bowling Center Furniture Manufacturing, Burnishing Machines, Metalworking, Manufacturing, Cement Manufacturing, Earthenware Table & Kitchen Articles, Coarse, Manufacturing, Footwear Parts (Heels, Soles, Soling Strips), Rubber, Manufacturing, Fountains, Plaster of Paris, Manufacturing, General Freight Trucking, Long-Distance, Truckload, Gun Barrels (30 Mm. or Less, 1.18 Inch or Less) Manufacturing, Home Health Care Agencies, Isobutylene-Isoprene Rubber Manufacturing, Lead-In Wires, Electric Lamp, Made From Purchased Wire, Lithotripters Manufacturing, Living Room Furniture (except upholstered), Metal, Manufacturing, Motion Picture & Video Production, Motion Picture Production, Nonferrous Metal (except Aluminum) Production & Processing, Nonmetallic Minerals (except Precious & Semiprecious Stones & Minerals Used in Construction, Such As Sand & Gravel), Offices of Bank Holding Companies, Other Wood Product Manufacturing, Pellet Mills Machinery, Mining-Type, Manufacturing, Peripheral Equipment, Computer, Merchant Wholesalers, Plate, Nonferrous Metals (except Aluminum, Copper), Made From Purchased Metals or Scrap, Polygraph Machines Manufacturing, Promoters of Performing Arts, Sports & Similar Events, Puppet Theaters, Sales Books, Manifold, Printing, Sensitized Cloth or Paper (Blueprint, Photographic) Manufacturing, Thermocouples (except Industrial Process, Aircraft Type, Glass Vacuum) Manufacturing, Tray Trucks, Restaurant, Manufacturing, TV Stands & Similar Stands for Consumer Electronics, Metal, Manufacturing, Water-Repellent Overcoats, Men's & Boys', Cut & Sewn From Purchased Fabric (except Apparel Contractors)
Staff Attorney - US National - Call Centers
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

For Personal Use
Salary Estimate from SalaryExpert.com
$83,028.00
For a free personal salary report visit SalaryExpert.com

For Business/HR Use
Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
click here
Call Centers Salary Survey
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

Arkansas’ Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)


Salary Survey Data for
Compensation Professionals

SALARY SURVEY CHARTS

Mean Incentive Bonus Variable Pay by Job | Mean Incentive Bonus Variable Pay by Location | Mean Pay by Skill or Ability | Mean Salary by Industry Sector | Mean Total Compensation by Industry Sector | Median Incentive Bonus Variable Pay by Location | Median Salary by Industry Sector | Median Salary by Job | Median Total Compensation by Industry | Median Total Compensation by Job

GEOGRAPHIC RELATED DATA

City Crime Rates | Cost of Living Levels | Effective Income Payroll & Sales Tax Rates | Hotel Costs | Major Private Sector Employers | Maximum, Minimum Temperatures | Per Diem Allowances | Rainfall & Snowfall | Taxes Federal Income | Taxes State Income

FUN SALARY RESEARCH

ERI Executive Salary Increase Index: | ERI Urban US COL Index vs. the Government’s CPI: | Starting Salary by Degree: Bachelors vs. Masters | The good, bad and the ugly – executive pay in nonprofits by state | US Employed Demographics: | Fastest growing pay in areas, states, provinces: | How city affects pay | How years of training affects pay | Top 20 Best Places To Be A Primary Teacher * | Top 20 Best Places To Be A Secondary Teacher *



ABOUT ERI NEWS ROOM NEWSLETTERS AFFILIATES LINKING SITES CAREERS SITE MAP SALARY SURVEYS BLOG CONTACT
Privacy Policy        Terms of Use
Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
ERI salary survey and cost of living comparison software provide: salary data, salary surveys data, free salary surveys, it salary survey, salary survey canada information, cost of living comparisons, salary comparison guides, salary comparisons, salary ranges, salary guide software, nonprofit executive compensation data, compensation software, compensation survey software, compensation surveys software, salary software, salary surveys software, cost of living comparisons, cost of living data, a cost of living calculator, ceo compensation and executive salaries data, geographic wage differentials, geographic pay differentials, geographic salaries, geographic salary data, geographic salary differentials, compensation survey analyses, 2013 salary increases and 2014 salary structure guides, wage survey salary information, compensation surveys and wage surveys, cost of living surveys for cost of living differentials, and a dictionary of occupational titles for job analysis.