Secretary salary survey data for Call Centers Salary Survey in US National and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

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Call Centers Salary Survey

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STATE AREA SALARY SURVEY RESEARCH

COUNTRY SALARY SURVEY RESEARCH

United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.

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PAQ RELATED INDUSTRY SURVEY RESEARCH

Agriculture, Construction & Mining Machinery Manufacturing, Architectural (except Landscape) Consultants' Offices, Butane, Natural, Mining, Calamine Mining and/or Beneficiating, Chemical Research & Development Laboratories or Services, Chicken Feeders Manufacturing, Computer & Electronic Product Manufacturing, Economic Research & Development Services, Fraternal Organizations, Gases, Petroleum, Liquefied, Extraction, Girl Guiding Organizations, Glass & Glass Product Manufacturing, Golden Age Clubs, Grain Stackers Manufacturing, Health Care & Social Assistance, Loan Brokerages, Motor Travel Clubs, Osmium Mining and/or Beneficiating, Parochial Schools, College Level, Plans, Health & Welfare Related Employee Benefit, Psychology Research & Development Services, Residue Gas Production, Retirement Associations, Social, Rubber Scrap & Scrap Tires Merchant Wholesalers, Securities Holders' Protective Services, Sunscreen Lotions & Oils Manufacturing, Telluride (Gold) Mining and/or Beneficiating, Tin Metal Concentrates Beneficiating, Title Search Services (except Real Estate), Universities, Uranium-Radium-Vanadium Ore Mining, Utilities, Wagons, Lawn & Garden-Type, Manufacturing, Wulfenite Mining and/or Beneficiating, Youth Farming Organizations

ERI RELATED INDUSTRY SURVEY RESEARCH

Acetone, Natural, Manufacturing, Arts Event Organizers with Facilities, Barbituric Acid Manufacturing, Blades (Knife, Saw) Merchant Wholesalers, Canning Supplies Merchant Wholesalers, Casino Construction, Chalk (Artist's, Blackboard, Carpenter's, Marking, Tailor's), Manufacturing, Copper-Water Precipitates, Disk & Diskette Recertification Services, Fruit Syrups, Flavoring, Manufacturing, Fuel Oil Truck Jobbers, Furniture, Office, Rental or Leasing, Inns, Bed & Breakfast, Insurance Carriers, Life, Direct, Laminated Aluminum Foil Manufacturing for Flexible Packaging Uses, Light Emitting Diodes (LED) Manufacturing, Lubricating Oils & Greases, Petroleum, Made From Refined Petroleum, Oil-Based Additives Made From Refined Petroleum, Pig Iron Manufacturing, Pumps, Sump or Water, Residential-Type, Manufacturing, Quinine & Derivatives (Basic Chemicals) Manufacturing, Refrigeration/Air-Conditioning Defrost Controls Manufacturing, Regulation & Administration of Transportation Programs, Religious Magazine & Periodical Publishers & Printing Combined, Salines (except Common Salt) Mining and/or Beneficiating, Software Application Training, Stationery Made From Purchased Paper, Stonework (Masonry) Contractors, Theater Festival Managers with Facilities, Tourist Information Bureaus, Vat Dyes, Synthetic, Manufacturing, Wood Siding Merchant Wholesalers

Secretary - US National - Call Centers

(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

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Salary Estimate from SalaryExpert.com	$37,624.00
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Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)

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Call Centers Salary Survey

(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

US National's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)

Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

Secretary

Secretary

Survey Title:	Call Centers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

Secretary

Survey Title:	Call Centers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the Call Centers Salary Survey: Administrative Assistant, Audit Clerk, Audit Clerk, Benefits Clerk, Benefits Manager, Bilingual Secretary, Call Center Representative (Complex Calls), Call Center Representative (Complex Calls), Call Center Representative (General Calls), Chief Human Resources Officer, Chief Human Resources Officer, Chief Marketing & Sales Officer, Chief Marketing & Sales Officer, Collection Supervisor, Communications Engineer, Communications Engineer, Computer Programmer, Customer Service Director, Customer Service Supervisor, Data Entry Operator, Data Entry Operator, Disaster Recovery Planner, File Clerk, File Clerk, Financial Analysis Manager, Financial Analyst, Financial Analyst, General Clerk, Hotel Sales Representative, HRIS Manager, Information Systems Manager, Information Technology Auditor, Information Technology Auditor, Internal Auditor, Mailroom Supervisor, Maintenance Worker, Marketing Manager, Nurse Call Center Manager, Office Supervisor, Order Processing Supervisor, Paralegal, Sales Order Supervisor, Sales Training Director, Sales Training Supervisor, Secretary, Systems Analyst, Technical Support Specialist, Telemarketer, Telephone Operator Supervisor, Website Traffic Analyst

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SALARY SURVEY CHARTS

GEOGRAPHIC RELATED DATA

FUN SALARY RESEARCH

RELATED PAQ eDOT PROJECT JOB TITLES

Administrative & Program Specialist, Administrative and Program Specialist, Administrative Support Assistant (ASA), Alumnae Secretary, Area Secretary, ASA, Boys Secretary, Extension Secretary, Front Office Coordinator, Office Secretary, Principal Secretary, School Attendance Secretary, Secretary Board Education, Secretary Church, Secretary Clerical Accounting, Secretary Clerk, Secretary Department Clerk, Secretary Department Head, Secretary General Executive Technical, Secretary Grand Jury, Secretary Membership, Secretary Office Clerk, Secretary Police, Secretary Senior, Secretary Social, Secretary Specialist, Secretary Technical, Secretary-Bookkeeper, Typing Secretary, Virtual Office Assistant

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