Secretary salary survey data for Call Centers Salary Survey in Michigan and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

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Call Centers Salary Survey

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STATE AREA SALARY SURVEY RESEARCH

COUNTRY SALARY SURVEY RESEARCH

United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.

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PAQ RELATED INDUSTRY SURVEY RESEARCH

Architects' (except Landscape) Offices, Banks, Commercial, Bastnaesite Mining and/or Beneficiating, Blood Fractions Manufacturing, Business Colleges or Schools Offering Baccalaureate or Graduate Degrees, Chromium Concentrates Beneficiating, Columbium Ores Mining and/or Beneficiating, Copper Ores Mining and/or Beneficiating, Corn Pickers & Shellers Manufacturing, Direct Property & Casualty Insurance Carriers, Emergency Shelters (except for Victims of Domestic or International Disasters or Conflicts), Ethnic Associations, Fire Insurance Carriers, Direct, Foundations (Make-Up) Manufacturing, Funeral Homes Combined with Crematories, Guaranteeing Titles, Learning Disabilities Research & Development Services, Manicure Preparations Manufacturing, Membership Associations, Civic or Social, Military Service Academies (College), Nickel Concentrates Recovery, Pet Health Insurance Carriers, Direct, Physics Research & Development Laboratories or Services, Potato Diggers, Harvesters & Planters Manufacturing, Rotary Tillers, Farm-Type, Manufacturing, Rouge, Cosmetic, Manufacturing, Ruthenium Ore Mining and/or Beneficiating, Sociological Research & Development Services, Stock Quotation Services, Titaniferous-Magnetite Ores, Valued Chiefly for Titanium Content, Mining and/or Beneficiating, University Regents or Boards, Government, Visitors Bureaus, Water Intake Well Drilling, Oil & Gas Field On A Contract Basis, Women's Clubs, Youth Clubs (except Recreational only)

ERI RELATED INDUSTRY SURVEY RESEARCH

Belting Leather, Manufacturing, Bridges, Electrical (Kelvin, Megohm, Vacuum Tube, Wheatstone), Manufacturing, Cognitive Research & Development Services, Commercial, Industrial & Institutional Electric Lighting Fixture Manufacturing, Compressors, Motor Vehicle Air-Conditioning, Manufacturing, Copper Ore & Nickel Ore Mining, Desserts, Frozen Bakery, Manufacturing, Extrusion Ingot, Aluminum, Made in Integrated Secondary Smelting & Rolling Mills, Fiber Cans & Drums Merchant Wholesalers, Fiber Tubes Made From Purchased Paperboard, Frozen Bread & Bread-Type Rolls, Made in Commercial Bakeries, Funeral Homes & Funeral Services, Industrial Controls, Electrical, Merchant Wholesalers, Jails, Privately Operated, Lead Pencil & Art Good Manufacturing, Legislative Bodies, Lingerie, Women's, Misses' & Girls', Cut & Sewn From Purchased Fabric (except Apparel Contractors), Metal Hand Stamps Manufacturing, Monomethylparaminophenol Sulfate Manufacturing, Nonferrous Metal Foundries, Nursing Agencies, Primarily Providing Home Nursing Services, Oxalic Acid Manufacturing, Paneling Merchant Wholesalers, Paste, Nonferrous Metals (except Aluminum, Copper), Made From Purchased Metal, Pipe-Jacking Contractors, Property Damage Insurance Carriers, Direct, Recreational Programs Administration, Government, Securities Trading (Acting As A Principal in Dealing Securities To Investors), Semiconductor & Related Device Manufacturing, Spoons, Table, Nonprecious & Precious Plated Metal, Manufacturing, Sunroofs & Parts, Automotive, Truck & Bus, Manufacturing, Used Merchandise Dealers (except Motor Vehicles & Parts)

Secretary - US National - Call Centers

(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

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Salary Estimate from SalaryExpert.com	$38,103.00
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Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)

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Call Centers Salary Survey

(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

Michigan's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)

Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey Michigan. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

Secretary

Secretary

Survey Title:	Call Centers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

Secretary

Survey Title:	Call Centers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the Call Centers Salary Survey: Accountant, Accountant, Accounts Payable Clerk, Accounts Payable Clerk, Accounts Payable Supervisor, Administrative Assistant, Benefits Analyst, Bookkeeper, Building Maintenance Worker, Buyer/Purchasing Agent, Call Center Representative (Specialized Calls), Call Center Traffic & Scheduling Analyst, Chief Human Resources Officer, Chief Operating Officer, Commercial Loan Collector, Communications Engineer, Compensation Analyst, Credit & Collection Clerk, Customer Service Representative (General Calls), Customer Service Representative (Specialized Calls), Customer Service Representative Insurance (Personal), Database Administrator, Employee Training Director, Employee Training Supervisor, Employee Training Supervisor, File Clerk, File Clerk, Help Desk Supervisor, Hotel Sales Representative, Hotel Sales Representative, Inside Sales Representative, Internal Auditor, Janitor, Market Research Analyst, Marketing Manager, Nurse Call Center Manager, Office Manager, Payroll Clerk, Purchasing Clerk, Purchasing Clerk, Reservation Clerk, Sales Order Manager, Sales Order Supervisor, Sales Training Manager, Secretary, Security Guard, Systems Analyst, Technical Services Manager, Technical Support Manager, Technical Training Instructor

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SALARY SURVEY CHARTS

GEOGRAPHIC RELATED DATA

FUN SALARY RESEARCH

RELATED PAQ eDOT PROJECT JOB TITLES

Administrative & Program Specialist, Administrative and Program Specialist, Administrative Resources Associate, Administrative Support Assistant (ASA), Alumnae Secretary, Area Secretary, ASA, Boys Secretary, Church Secretary, Extension Secretary, Front Office Coordinator, Office Secretary, Principal Secretary, School Attendance Secretary, Secretarial & General Office Worker, Secretary Board Education, Secretary Church, Secretary Clerical Accounting, Secretary Clerk, Secretary Department Clerk, Secretary Department Head, Secretary Membership, Secretary Office Clerk, Secretary Police, Secretary Senior, Secretary Social, Secretary Specialist, Secretary Technical, Secretary-Bookkeeper, Typing Secretary

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