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Call Centers Salary Survey
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STATE AREA SALARY SURVEY RESEARCH
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COUNTRY SALARY SURVEY RESEARCH
United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.


ERI DISTANCE LEARNING CENTER ONLINE COURSES
09 Basic Quantitative Methods | 71 Environments of Compensation and Benefits Administration | 04 Organization Wage Determinations | 81 Creating a Competitive Salary Assessment | 82 Creating a Competitive Salary Structure | 34 Using Job Evaluation in Your Organization | 29 Quantitative Methods Used in Executive Compensation | 13 Workers' Compensation Lost Wages | 22 Black-Scholes Valuations | 80 Starting Your Own Business


PAQ RELATED INDUSTRY SURVEY RESEARCH

Accidental Death & Dismemberment Insurance Carriers, Direct, Architectural (except Landscape) Design Services, Boiler, Tank & Shipping Container Manufacturing, Brokerages, Loan, Business Research & Development Services, Casualty Insurance Carriers, Direct, Crop Driers Manufacturing, Electric Power Transmission Systems, Emergency Shelters (except for Victims of Domestic or International Disasters or Conflicts), Foundations (Make-Up) Manufacturing, Funeral Parlors, Gas Well Drilling On A Contract Basis, Hair Coloring Preparations Manufacturing, Hematology Products (except Diagnostic Substances) Manufacturing, Insurance Carriers, Surety, Direct, Iridium Mining and/or Beneficiating, Liability Insurance Carriers, Direct, Lipsticks Manufacturing, Manganese Concentrates Beneficiating, Mathematics Research & Development Laboratories or Services, Metal Scrap & Waste Merchant Wholesalers, Oil, Waste, Merchant Wholesalers, Placer Gold Mining and/or Beneficiating, Poetry Clubs, Serums (except Diagnostic Substances) Manufacturing, Suntan Lotions & Oils Manufacturing, Talcum Powders Manufacturing, Temporary Shelters, Ticket Agencies, Amusement, Tin Metal Ores Mining and/or Beneficiating, Toilet Preparations (Cosmetics, Deodorants, Perfumes) Manufacturing, Unions, Credit, Virus Vaccines Manufacturing, Waste Materials Merchant Wholesalers, Women's Shelters, Battered

ERI RELATED INDUSTRY SURVEY RESEARCH

Brokerages, Mortgage, Brokers' Offices, Mortgage, Cabin Environment Indicators, Transmitters & Sensors Manufacturing, Columbium Ores Mining and/or Beneficiating, Dining Room Furniture, Metal Household-Type, Manufacturing, Dragstones Mining and/or Beneficiating, Drills, Core, Underground Mining-Type, Manufacturing, Electric Power Generation, Hydroelectric, Energy Measuring Equipment, Electrical, Manufacturing, Fishing Equipment & Supplies (except Commercial) Merchant Wholesalers, Golf Carts, Motorized Passenger, Merchant Wholesalers, Guides, Street Map, Flexographic Printing without Publishing, Heat Pumps Merchant Wholesalers, Lamp Bulb Parts (except Glass Blanks), Electric, Manufacturing, Light Reconnaissance & Surveillance Systems & Equipment Manufacturing, Noodle Mixes Made in Dry Pasta Plants, Optical Grade Calcite Mining and/or Beneficiating, Plastics & Rubber Products Manufacturing, Postcards Gravure Printing without Publishing, Registers, Metal Air, Manufacturing, Repairing Books, Ship & Boat Propellers, Cast Brass, Bronze & Copper (except Die-Casting), Unfinished, Manufacturing, Stamp Pad Ink Manufacturing, Stone, Crushed & Broken (except Granite or Limestone), Mining and/or Beneficiating, Tires (Pneumatic, Semi-Pneumatic, Solid Rubber) Manufacturing, Toilet Fixtures, Vitreous China, Manufacturing, Trapshooting Equipment & Supplies Merchant Wholesalers, Ultraviolet Lamp Fixtures Manufacturing, Vaccines (Bacterial, Virus) Manufacturing, Vulcanized Oils Manufacturing, Washroom Sanitation Services, Youth Scouting Organizations
Sales Order Manager - US National - Call Centers
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

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For Business/HR Use
Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
click here
Call Centers Salary Survey
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

US National's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)


Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

 Sales Order Manager 
Sales Order Manager
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Salary Survey Data for
Compensation Professionals

SALARY SURVEY CHARTS

Mean Incentive Bonus Variable Pay by Location | Mean Pay by Skill or Ability | Mean Total Compensation by Industry Sector | Mean Total Compensation by Job | Median Incentive Bonus Variable Pay by Industry | Median Incentive Bonus Variable Pay by Location | Median Pay by Experience | Median Salary by Industry Sector | Median Salary by Job | Median Total Compensation by Industry

GEOGRAPHIC RELATED DATA

City Crime Rates | Employee Insurance Plan Premium Increases | Hotel Costs | Maximum, Minimum Temperatures | Mean and Median Home Prices | Rainfall & Snowfall | Taxes County Income | Taxes Federal Income | Taxes State Income | Utilities Cost Increases

FUN SALARY RESEARCH

America's Job Pulse: | Entry Level Positions With The Largest Starting Salary | ERI Executive Salary Increase Index: | ERI Executive Total Comp Index: | ERI US Salary Structure Index | Positions With the Fastest Growing Salaries | Starting Salary by Degree: Bachelors vs. Masters | How a state affects pay | Moving on Up Index – Best places to make ends meet | Top 20 Best Places To Be A Secondary Teacher *



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Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
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