Help Desk Representative salary survey data for Call Centers Salary Survey in Illinois and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

Your cart is empty. Your Account | Sign In

Order and
Receive Today!

Call Centers Salary Survey

Select a Report Year:

Select a Location:

Report Format

Online PDF - $489.00

Mailed Hardcopy* - $489.00
*Fees apply

Include SCOs (what's this?)

I agree to the End User Agreement

View Summary

Have a question or prefer to be billed? Please call:

877.210.6563

Available in hardcopy too!
Call us for past editions.

STATE AREA SALARY SURVEY RESEARCH

COUNTRY SALARY SURVEY RESEARCH

United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.

ERI DISTANCE LEARNING CENTER ONLINE COURSES

PAQ RELATED INDUSTRY SURVEY RESEARCH

Accidental Death & Dismemberment Insurance Carriers, Direct, Bale Throwers Manufacturing, Beryllium Ores Mining and/or Beneficiating, Blood Derivatives Manufacturing, Business Directory Publishers & Printing Combined, Calamine Mining and/or Beneficiating, Chippers (Shredders), Lawn & Garden-Type, Manufacturing, Classic Car Clubs, Clearinghouses, Commodity Exchange or Securities Exchange, Colleges, Universities & Professional Schools, Commercial Banks, Cultivators, Farm-Type, Manufacturing, Cultivators, Powered, Lawn & Garden-Type, Manufacturing, Electrical Equipment, Appliance & Component Manufacturing, Food Services & Drinking Places, Grantmaking & Giving Services, Hand Lotions Manufacturing, Health Insurance Carriers, Direct, Huebnerite Mining and/or Beneficiating, Industrial Research & Development Laboratories or Services, Mailing List Publishers (except Exclusive Internet Publishing), Medical Insurance Carriers, Direct, Membership Associations, Civic or Social, Nickel Ore Mine Site Development for Own Account, Sewage Treatment Plants or Facilities, Sphalerite Mining and/or Beneficiating, Tantalite Mining and/or Beneficiating, Telecommunications, Titanium Ores Mining and/or Beneficiating, Union Health & Welfare Funds, Unions, Credit, Utilities, Vaccines (Bacterial, Virus) Manufacturing, Wagons, Farm-Type, Manufacturing, Zinc Ore Mine Site Development for Own Account

ERI RELATED INDUSTRY SURVEY RESEARCH

Acyclic Hydrocarbons (Butene, Ethylene, Propene) (except Acetylene) Made From Refined Petroleum or Liquid Hydrocarbons, Barium Compounds, not Specified Elsewhere by Process, Manufacturing, Bricks, Glass, Made From Purchased Glass, Caps & Tops, Bottle, Metal, Stamping, Construction Site Cleanup Contractors, Copper Concentrate Refining, Cutlery & Flatware (except Precious) Manufacturing, Dolomitic Marble Crushed & Broken Stone Mining and/or Beneficiating, Electron Microprobes, Laboratory-Type, Manufacturing, Farm Buildings, Prefabricated Metal, Manufacturing, Flea Markets, Temporary Location, Direct Selling, Geophysical Exploration (except Surveying) for Oil & Gas On A Contract Basis, Greenhouse, Nursery & Floriculture Production, Hair Coloring Preparations Manufacturing, Hotel Construction, Hydronic Limit, Pressure & Temperature Controls, Manufacturing, Insulated Wire or Cable Made in Aluminum Wire Drawing Plants, Lanterns (Carbide, Electric, Gas, Gasoline, Kerosene) Manufacturing, Lawn Power Equipment Stores, Proximity Warning (Collision Avoidance) Equipment Manufacturing, Real Property (except Cemeteries) Subdivision, Sailboards Manufacturing, Shell Slugs, Steel, Made in Iron & Steel Mills, Spectrometers (Liquid Scintillation, Nuclear) Manufacturing, Sporting & Recreational Goods & Supplies Merchant Wholesalers, Steel Product Manufacturing From Purchased Steel, Sugar & Confectionery Product Manufacturing, Table Articles, Earthenware, Manufacturing, Topaz, Non-Gem, Mining and/or Beneficiating, Trains & Equipment, Toy, Electric or Mechanical, Manufacturing, Truck Trailer Paint & Body Repair, Water Distribution for Irrigation

Help Desk Representative - US National - Call Centers

(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

For Personal Use

Salary Estimate from SalaryExpert.com	$58,314.00
For a free personal salary report visit SalaryExpert.com

For Business/HR Use

Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)

click here

Call Centers Salary Survey

(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

Illinois’ Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)

Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey Illinois. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

Help Desk Representative

Help Desk Representative

Survey Title:	Call Centers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

Help Desk Representative

Survey Title:	Call Centers Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the Call Centers Salary Survey: Accounts Payable Supervisor, Accounts Receivable Clerk, Accounts Receivable Supervisor, Benefits Clerk, Benefits Manager, Call Center Manager, Call Center Nurse RN, Call Center Nurse RN, Chief Customer Service Officer, Chief Customer Service Officer, Chief Executive Officer, Chief Human Resources Officer, Chief Human Resources Officer, Chief Marketing & Sales Officer, Chief Marketing & Sales Officer, Chief Operating Officer, Compensation Analyst, Computer Programmer, Credit & Collection Clerk, Customer Service Supervisor, Data Entry Operator, Disaster Recovery Planner, File Clerk, File Clerk, Financial Analysis Manager, Financial Analyst, General Clerk, Help Desk Representative, Help Desk Representative, HRIS Analyst, Information Systems Manager, Inside Sales Representative, Janitor, Maintenance Mechanic, Marketing Manager, Order Processing Supervisor, Purchasing Manager, Purchasing Manager, Receiving Clerk, Receptionist, Sales Order Supervisor, Shipping Clerk, Staff Attorney, Technical Services Representative, Technical Support Manager, Technical Training Instructor, Telephone Operator, Telephone Operator Supervisor, User Support Analyst, User Support Analyst Supervisor

Salary Survey Data for
Compensation Professionals

Learn More

INDUSTRY SURVEYS

JOB FUNCTION SURVEYS

See More...

SALARY SURVEY CHARTS

GEOGRAPHIC RELATED DATA

FUN SALARY RESEARCH

RELATED PAQ eDOT PROJECT JOB TITLES

ADP Customer Liaison, Associate User Assistant, Automatic Data Processing Customer Liaison (ADP Customer Liaison), Call Center Support Representative, Clerk User Support Liason Coordination, Computer Aided Design CAD Operator, Computer Installer, Computer Science R&D Technician, Computer Technical Specialist, Computer Technologist Hardware, Customer Support Analyst, Customer Support Information Technology Specialist, Customer Support Intern, Help Desk Operator, Helpdesk Manager, Information Reservations Clerk, Information Technology Technician (IT Technician), Microcomputer Technician, Microsoft Certified Systems Administrator (MCSA), Network Support Technician, Networking Technician, Office Systems Coordinator, PC Tech, Product Support Specialist, Support Staff Clerk, Support Staff Craftsman, Support Staff Service Worker, Technical Support Technician, Technician Computer, Web Customer Support Specialist

Privacy Policy Terms of Use
	Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
ERI salary survey and cost of living comparison software provide: salary data, salary surveys data, free salary surveys, it salary survey, salary survey canada information, cost of living comparisons, salary comparison guides, salary comparisons, salary ranges, salary guide software, nonprofit executive compensation data, compensation software, compensation survey software, compensation surveys software, salary software, salary surveys software, cost of living comparisons, cost of living data, a cost of living calculator, ceo compensation and executive salaries data, geographic wage differentials, geographic pay differentials, geographic salaries, geographic salary data, geographic salary differentials, compensation survey analyses, 2013 salary increases and 2014 salary structure guides, wage survey salary information, compensation surveys and wage surveys, cost of living surveys for cost of living differentials, and a dictionary of occupational titles for job analysis.