Your cart is empty. Your Account | Sign In Help
 
   Order and
             Receive Today!

Call Centers Salary Survey
Select a Report Year:
Select a Location:
Report Format
Online PDF - $489.00
Mailed Hardcopy* - $489.00
*Fees apply
Include SCOs (what's this?)
I agree to the End User Agreement


Have a question or prefer to be billed? Please call:
877.210.6563

Available in hardcopy too!
Call us for past editions.

Find your survey match!
Enter your job title

STATE AREA SALARY SURVEY RESEARCH
US National | Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | District Of Columbia - Dist... | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming

COUNTRY SALARY SURVEY RESEARCH
United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.


ERI DISTANCE LEARNING CENTER ONLINE COURSES
15 Federal Employment Laws That Impact Compensation and Benefits | 33 Conducting Job Analysis | 84 Labor Market Trends – US vs. Europe | 21 Managerial and Executive Compensation | 01 Preparing for Expert Witness Testimony | 13 Workers' Compensation Lost Wages | 22 Black-Scholes Valuations | 91 Multiple Country Compensation Programs | 63 Workers' Compensation | 70 Planning for the Government's Help in Retirement: Social Security and Medicare


PAQ RELATED INDUSTRY SURVEY RESEARCH

Agricultural (Crop, Livestock) Insurance Carriers, Direct, Agriculture, Construction & Mining Machinery Manufacturing, Antivenoms Manufacturing, Brokerages, Loan, Catalog of Collections Publishers (except Exclusive Internet Publishing), Chalcopyrite Mining and/or Beneficiating, Community Housing Services, Director Services, Funeral, Economic Research & Development Services, Education Program Administration, Electrical Equipment, Appliance & Component Manufacturing, Energy Assistance Programs, Ethnic Associations, Gene Therapy Preparations Manufacturing, Grain Drills Manufacturing, Hand Lotions Manufacturing, Industrial Wastes To Be Reclaimed Merchant Wholesalers, Insurance Carriers, Disability, Direct, Investment Funds, Closed-End, Isobutane Recovered From Oil & Gas Field Gases, Mercury (Quicksilver) Mining and/or Beneficiating, National Commercial Banks, Nut Shellers, Farm-Type, Manufacturing, Oil Line Drip, Natural Gas Liquid, Powders (Baby, Body, Face, Talcum, Toilet) Manufacturing, Rags Merchant Wholesalers, Sanitation Consulting Services, Social Science Research & Development Services, Specialty Trade Contractors, Spreaders, Lawn & Garden-Type, Manufacturing, Students' Associations, Sylvanite Mining and/or Beneficiating, Tantalum Ores Mining and/or Beneficiating, Teacher Certification Bureaus, Writing Clubs

ERI RELATED INDUSTRY SURVEY RESEARCH

Aluminum Tube Blooms Made in Integrated Secondary Smelting & Extruding Mills, Area & Sports Luminaries (Stadium Lighting Fixtures), Electric, Manufacturing, Asphalt Saturated Boards Made From Purchased Asphaltic Materials, Auction Houses (General Merchandise), Bottle Caps & Tops, Metal, Stamping, Cigarette Tow, Cellulosic Fiber, Manufacturing, Cleaning Shopping Centers, Coffee Tables, Wood, Manufacturing, Dating Devices & Machines (except Rubber Stamps) Manufacturing, Electron Tube Parts, Glass Blanks, Made in Glass Making Plants, Ferromolybdenum Manufacturing, General Freight Trucking, Long-Distance, Less-Than-Truckload (LTL), Graphic Recording Meters, Electric, Manufacturing, Headboards, Wood, Manufacturing, Hydrochloric Acid Manufacturing, Marine Surveyor (Ship Appraiser) Services, Paint & Coating Manufacturing, Paper Making Machinery Repair & Maintenance Services, Periodical Publishers (except Exclusive Internet Publishing), Postcards Printing (except Flexographic, Gravure, Lithographic, Quick, Screen) without Publishing, Printing Inks Merchant Wholesalers, Pump & Compressor Manufacturing, Rails, Aluminum, Made in Integrated Secondary Smelting & Rolling Mills, Rails, Iron or Steel, Made in Iron & Steel Mills, Sand Mixers Manufacturing, Schools, Secondary, Snowblowers (except Household-Type) Merchant Wholesalers, Stock Quotation Services, Teleconferencing Services, Textile Glass Fibers Made in Glass Making Plants, Textile Machinery Repair & Maintenance Services, Work Shirts, Men's & Boys', Cut & Sewn From Purchased Fabric (except Apparel Contractors)
Financial Analysis Manager - US National - Call Centers
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

For Personal Use
Salary Estimate from SalaryExpert.com
$105,662.00
For a free personal salary report visit SalaryExpert.com

For Business/HR Use
Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
click here
Call Centers Salary Survey
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

Washington's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)


Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey Washington. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

 Financial Analysis Manage... 
 Financial Analysis Manage... 
Financial Analysis Manager
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Financial Analysis Manager
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Salary Survey Data for
Compensation Professionals

SALARY SURVEY CHARTS

Mean Pay by Experience | Mean Pay by Skill or Ability | Mean Salary by Job | Mean Total Compensation by Location | Median Incentive Bonus Variable Pay by Location | Median Pay by Experience | Median Pay by Skill or Ability | Median Salary by Job | Median Total Compensation by Industry | Median Total Compensation by Location

GEOGRAPHIC RELATED DATA

City Crime Rates | Effective Income Payroll & Sales Tax Rates | Employee Insurance Plan Premium Increases | Hotel Costs | Maximum, Minimum Temperatures | Percentage Employment by Industry | Rainfall & Snowfall | Residential Rentals | Taxes County Income | Transportation Cost Increases

FUN SALARY RESEARCH

Entry Level Positions With The Largest Starting Salary | ERI Executive Salary Increase Index: | ERI Executive Total Comp Index: | US Employed Demographics: | Fastest growing pay by industry | How a state affects pay | How years of training affects pay | Top 20 Best Places To Be A Primary Teacher * | Top 20 Cities by Slowest Wage Growth | Top 20 Highest Paid Jobs



ABOUT ERI NEWS ROOM NEWSLETTERS AFFILIATES LINKING SITES CAREERS SITE MAP SALARY SURVEYS BLOG CONTACT
Privacy Policy        Terms of Use
Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
ERI salary survey and cost of living comparison software provide: salary data, salary surveys data, free salary surveys, it salary survey, salary survey canada information, cost of living comparisons, salary comparison guides, salary comparisons, salary ranges, salary guide software, nonprofit executive compensation data, compensation software, compensation survey software, compensation surveys software, salary software, salary surveys software, cost of living comparisons, cost of living data, a cost of living calculator, ceo compensation and executive salaries data, geographic wage differentials, geographic pay differentials, geographic salaries, geographic salary data, geographic salary differentials, compensation survey analyses, 2013 salary increases and 2014 salary structure guides, wage survey salary information, compensation surveys and wage surveys, cost of living surveys for cost of living differentials, and a dictionary of occupational titles for job analysis.