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Call Centers Salary Survey
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STATE AREA SALARY SURVEY RESEARCH
US National | Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | District Of Columbia - Dist... | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming

COUNTRY SALARY SURVEY RESEARCH
United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.


ERI DISTANCE LEARNING CENTER ONLINE COURSES
73 Analyzing Salary Surveys | 26 Elements of Board of Directors Compensation Committee Review | 29 Quantitative Methods Used in Executive Compensation | 14 Prevailing Wage Analyses | 58 Comparing the DOT, O*NET and eDOT | 11 Daubert Criteria for Expert Witness Testimony | 01 Preparing for Expert Witness Testimony | 91 Multiple Country Compensation Programs | 93 Global Mobility and the Relocation of an Employee to an International Assignment | 59 Quantitative Methods Used in Benefits Administration


PAQ RELATED INDUSTRY SURVEY RESEARCH

Agar Culture Media Manufacturing, Burglary & Theft Insurance Carriers, Direct, Colleges (except Junior Colleges), Commercial Banking, Copper Ore Concentrates Recovery, Copper Ore Mine Site Development for Own Account, Credit & other Financial Responsibility Insurance Carriers, Direct, Crop Driers Manufacturing, Energy Assistance Programs, Fire Insurance Carriers, Direct, Fisheries Research & Development Laboratories or Services, Fraternal Associations or Lodges, Social or Civic, Funeral Homes, Garden Clubs, Gasoline, Natural, Production, Gold Ore Mine Site Development for Own Account, Grantmaking & Giving Services, Irrigation Equipment, Agriculture, Manufacturing, Isobutane Recovered From Oil & Gas Field Gases, Liquid Hydrocarbons Recovered From Oil & Gas Field Gases, Lotions (Body, Face, Hand) Manufacturing, Medical Service Plans without Providing Health Care Services, Mercury (Quicksilver) Mining and/or Beneficiating, Pyrolusite Mining and/or Beneficiating, Rare Earth Metal Ores Mining and/or Beneficiating, Shelters, Temporary (Battered Women's, Homeless, Runaway Youth), Sororities (except Residential), State Education Departments, Telephone Directory Publishers & Printing Combined, Temporary Shelters (Battered Women's, Homeless, Runaway Youth), Ticket (Amusement, Sports, Theatrical) Agencies, Unit Investment Trust Funds, Vaccines (Bacterial, Virus) Manufacturing, Youth Scouting Organizations, Zinc Ores Mining and/or Beneficiating

ERI RELATED INDUSTRY SURVEY RESEARCH

Acoustical System Engineering Design Services, Administrative Management & General Management Consulting Services, Booster Pumping Station (except Natural Gas, Petroleum), Cot Springs, Assembled, Manufacturing, Deep Sea, Coastal & Great Lakes Water Transportation, Deodorization (Air Filtration) System Installation, Drapes, Surgical, Disposable, Manufacturing, Drilling Site Preparation At Oil & Gas Fields On A Contract Basis, Ethanol, Nonpotable, Manufacturing, Farmers' Unions, Guardrails, Highway, Sheet Metal (except Stampings), Manufacturing, Hormone Preparations (except In-Vitro Diagnostics) Manufacturing, Land Drainage Contractors, Marking Devices Merchant Wholesalers, Melton Jackets, Men's & Boys', Cut & Sewn From Purchased Fabric (except Apparel Contractors), Mining Cars Manufacturing, Natural Gas Production, Oak Extract Manufacturing, Oil Well Rig Building, Repairing & Dismantling, On A Contract Basis, Pants, Sweat, Men's & Boys', Cut & Sewn From Purchased Fabric (except Apparel Contractors), Pollution Control Equipment (except Air) Merchant Wholesalers, Poultry (Canned, Cooked, Fresh, Frozen) Manufacturing, Recorders (Tape, Video), Household-Type, Merchant Wholesalers, Sample Analysis Instruments (except Medical) Manufacturing, Skiing Equipment & Supplies Merchant Wholesalers, State Operated Employment Job Services Offices, Surface Active Agents Manufacturing, Swimming Pools, Talcum Powders Manufacturing, Tourism Bureaus, Tube Made by Drawing or Extruding Purchased Aluminum, Uniform Shirts (except Team Athletic), Women's, Misses' & Girls', Cut & Sewn From Purchased Fabric (except Apparel Contractors)
Employee Training Specialist - US National - Call Centers
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

For Personal Use
Salary Estimate from SalaryExpert.com
$65,743.00
For a free personal salary report visit SalaryExpert.com

For Business/HR Use
Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
click here
Call Centers Salary Survey
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

US National's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)


Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

 Employee Training Special... 
 Employee Training Special... 
Employee Training Specialist
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Employee Training Specialist
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Salary Survey Data for
Compensation Professionals

SALARY SURVEY CHARTS

Mean Incentive Bonus Variable Pay by Industry | Mean Incentive Bonus Variable Pay by Job | Mean Incentive Bonus Variable Pay by Location | Mean Pay by Skill or Ability | Mean Salary by Industry Sector | Mean Salary by Location | Mean Total Compensation by Industry Sector | Mean Total Compensation by Location | Median Incentive Bonus Variable Pay by Job | Median Total Compensation by Job

GEOGRAPHIC RELATED DATA

Apartment Rentals | Cost of Living Levels | Employee Insurance Plan Premium Increases | Hotel Costs | Residential Rentals | Taxes City Income | Taxes County Income | Taxes Federal Income | Taxes State Income | Transportation Cost Increases

FUN SALARY RESEARCH

ERI Executive Total Comp Index: | ERI Urban US COL Index vs. the Government’s CPI: | ERI US Salary Structure Index | Positions That Earn $20 an Hour | Starting Salary by Degree: Bachelors vs. Masters | Fastest growing pay by industry | Fastest growing pay in areas, states, provinces: | How city affects pay | How years of training affects pay | Top 20 Best Places To Be A Primary Teacher *



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Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
ERI salary survey and cost of living comparison software provide: salary data, salary surveys data, free salary surveys, it salary survey, salary survey canada information, cost of living comparisons, salary comparison guides, salary comparisons, salary ranges, salary guide software, nonprofit executive compensation data, compensation software, compensation survey software, compensation surveys software, salary software, salary surveys software, cost of living comparisons, cost of living data, a cost of living calculator, ceo compensation and executive salaries data, geographic wage differentials, geographic pay differentials, geographic salaries, geographic salary data, geographic salary differentials, compensation survey analyses, 2013 salary increases and 2014 salary structure guides, wage survey salary information, compensation surveys and wage surveys, cost of living surveys for cost of living differentials, and a dictionary of occupational titles for job analysis.