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Call Centers Salary Survey
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STATE AREA SALARY SURVEY RESEARCH
US National | Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | District Of Columbia - Dist... | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming

COUNTRY SALARY SURVEY RESEARCH
United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.


ERI DISTANCE LEARNING CENTER ONLINE COURSES
71 Environments of Compensation and Benefits Administration | 04 Organization Wage Determinations | 82 Creating a Competitive Salary Structure | 84 Labor Market Trends – US vs. Europe | 14 Prevailing Wage Analyses | ADR100 History and Theory of Dispute Mediation | 01 Preparing for Expert Witness Testimony | 42 Accumulated Earnings and Deferred Compensation | 74 Trends in Retirement Plans | 50 Employee Life and Disability Insurance


PAQ RELATED INDUSTRY SURVEY RESEARCH

Agencies, Loan, Bale Throwers Manufacturing, Bank Deposit Insurance Carriers, Direct, Building Architectural Design Services, Business Directory Publishers (except Exclusive Internet Publishing), Chicken Brooders Manufacturing, Classic Car Clubs, Condominium Time Share Exchange Services, Copper, Nickel, Lead & Zinc Mining, County Supervisors of Education (except School Boards), Drilling Directional Oil & Gas Field Wells On A Contract Basis, Electrical Equipment, Appliance & Component Manufacturing, Funeral Homes Combined with Crematories, Funeral Insurance Carriers, Direct, Golden Age Clubs, Health Insurance Carriers, Direct, Heavy & Civil Engineering Construction, Housing Assistance Agencies, Humanities Research & Development Services, Insurance Carriers & Related Activities, Loan Brokerages, Management, Scientific & Technical Consulting Services, Money Market Mutual Funds, Closed-End, Real Estate Title Insurance Carriers, Direct, Rhodochrosite Mining and/or Beneficiating, Securities Holders' Protective Services, Semiconductor & other Electronic Component Manufacturing, Site Remediation Consulting Services, Telephone Directory Publishers (except Exclusive Internet Publishing), Theological Seminaries Offering Baccalaureate or Graduate Degrees, Thorite Mining and/or Beneficiating, Title Insurance Carriers, Real Estate, Direct, Tobacco Harvester Machines Manufacturing, Union Health & Welfare Funds, Uranium-Radium-Vanadium Ores Mining and/or Beneficiating

ERI RELATED INDUSTRY SURVEY RESEARCH

Acoustical Engineering Consulting Services, Agricultural Magazines & Periodicals Screen Printing without Publishing, Aluminum Ingot Made From Purchased Aluminum, Antivenoms Manufacturing, Aviaries, Bonded Warehousing, Refrigerated, Cabinets, Kitchen, Free Standing, Merchant Wholesalers, Card Cases, Precious Metal, Manufacturing, Catalog of Collections Publishers & Printing Combined, Cinder Block Installation, Community Housing Services, Distribution of Manufactured Gas, Fitness Salons, Grinding Oils, Petroleum, Made From Refined Petroleum, Hot Forgings Made From Purchased Nonferrous Metals, Unfinished, Impression Material, Dental, Manufacturing, Lamps (Lighting Fixtures), Residential, Electric, Manufacturing, Lithotripters Manufacturing, Lock & Waterway Construction, Meat Extracts Made From Purchased Carcasses, Motors, Outboard, Merchant Wholesalers, Oil (Petroleum) Refineries, Paraffin Services, Oil & Gas Field, On A Contract Basis, Profit-Sharing Funds, Rust Removers Manufacturing, Sheet Pilings, Plain, Iron or Steel, Made in Iron & Steel Mills, Spar, Iceland, Mining and/or Beneficiating, Strobotrons Manufacturing, Tax Return Preparation Services, Uniform (except Industrial) Supply Services, University Press Publishers (except Exclusive Internet Publishing), Vans, Commercial & Passenger Light Duty, Assembling On Chassis of Own Manufacture
Customer Service Supervisor - US National - Call Centers
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

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For Business/HR Use
Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
click here
Call Centers Salary Survey
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

Kentucky's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)


Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey Kentucky. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

 Customer Service Supervis... 
 Customer Service Supervis... 
Customer Service Supervisor
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Customer Service Supervisor
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Salary Survey Data for
Compensation Professionals

SALARY SURVEY CHARTS

Mean Incentive Bonus Variable Pay by Job | Mean Pay by Experience | Mean Pay by Skill or Ability | Mean Salary by Industry Sector | Median Incentive Bonus Variable Pay by Location | Median Pay by Skill or Ability | Median Salary by Industry Sector | Median Salary by Location | Median Total Compensation by Job | Median Total Compensation by Location

GEOGRAPHIC RELATED DATA

Apartment Rentals | City Crime Rates | Consumable Cost Increases | Employee Insurance Plan Premium Increases | Per Diem Allowances | Rainfall & Snowfall | Residential Rentals | Taxes County Income | Taxes Federal Income | Utilities Cost Increases

FUN SALARY RESEARCH

America's Job Pulse: | Pay and the Bank Prime Rate: | Positions With the Fastest Growing Salaries | Starting Salary by Degree: Bachelors vs. Masters | Best Jobs For Boomers | Fastest growing pay by industry | Fastest growing pay in areas, states, provinces: | How a state affects pay | How years of training affects pay | Top 20 Cities By Fastest Wage Growth



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Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
ERI salary survey and cost of living comparison software provide: salary data, salary surveys data, free salary surveys, it salary survey, salary survey canada information, cost of living comparisons, salary comparison guides, salary comparisons, salary ranges, salary guide software, nonprofit executive compensation data, compensation software, compensation survey software, compensation surveys software, salary software, salary surveys software, cost of living comparisons, cost of living data, a cost of living calculator, ceo compensation and executive salaries data, geographic wage differentials, geographic pay differentials, geographic salaries, geographic salary data, geographic salary differentials, compensation survey analyses, 2013 salary increases and 2014 salary structure guides, wage survey salary information, compensation surveys and wage surveys, cost of living surveys for cost of living differentials, and a dictionary of occupational titles for job analysis.