ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.
PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.
Academies, Military Service (College), Archeological Research & Development Services, Beryllium Concentrates Beneficiating, Blushes, Face, Manufacturing, Boy Guiding Organizations, Building Architectural Design Services, Catalog of Collections Publishers & Printing Combined, Emergency Shelters (except for Victims of Domestic or International Disasters or Conflicts), Farm Machinery & Equipment Manufacturing, Forestry & Logging, Fraternities (except Residential), Funds, Mutual, Closed-End, Funeral Homes, Genetics Research & Development Laboratories or Services, Gold Ore & Silver Ore Mining, Gold Placer Mining and/or Beneficiating, Harrows (Disc, Spring, Tine) Manufacturing, Health Insurance Carriers, Direct, Hog Feeding & Watering Equipment Manufacturing, Industrial Research & Development Laboratories or Services, Lotions (Body, Face, Hand) Manufacturing, Mailing List Publishers (except Exclusive Internet Publishing), National Commercial Banks, Pet Health Insurance Carriers, Direct, Professional Schools (Business Administration, Dental, Law, Medical), Real Estate & Rental & Leasing, Schools, Correspondence, College Level, Service Well Drilling On A Contract Basis, Sociology Research & Development Services, Sprayers & Dusters, Farm-Type, Manufacturing, Spudding in Oil & Gas Wells On A Contract Basis, Stock Photo Agencies, Time Share Exchange Services, Condominium, Women's Clubs, Wood Product Manufacturing
ERI RELATED INDUSTRY SURVEY RESEARCH
Administrative Management & General Management Consulting Services, Aluminum Shapes (Bar, Ingot, Rod, Sheet) Made by Producing Primary Aluminum & Manufacturing, Aluminum Smelting, Secondary & Making Ingot & Billet (except by Rolling), Arts, Entertainment & Recreation, Athletic Equipment & Supply Stores (Including Uniforms), Boxes, Folding (except Corrugated), Made From Purchased Paperboard, Carbon Black Manufacturing, Construction Materials, Electrical, Merchant Wholesalers, Correctional Institutions, Custom Roll Forming, Fluorohydrocarbon Resins Manufacturing, Fraternal Associations or Lodges, Social or Civic, Frozen Cakes, Pies & other Pastries Manufacturing, Hospital Management Schools Offering Baccalaureate or Graduate Degrees, Machetes Manufacturing, Mass Spectrometers Manufacturing, Middle Schools, Ottomans, Upholstered, Manufacturing, Pet Hospitals, Pipeline Transportation of Crude Oil, Potassium Bitartrate Manufacturing, Press Forgings Made From Purchased Nonferrous Metals, Unfinished, Refining Aluminum, Secondary, Reflectors, Optical, Manufacturing, Reservation (Airline, Car Rental, Hotel, Restaurant) Services, Silos, Prefabricated Metal, Manufacturing, Subdividing Real Estate, Technical Manuals & Papers (Books) Printing without Publishing, Trade Associations, Trade Unions, Local, Work Experience Centers (Sheltered Workshops), Yearbooks Flexographic Printing without Publishing
Customer Service Manager - US National - Call Centers
Assessor Series, all US last 365 days (Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
US National's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.
Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI'sGeographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)
Example of Source Data Retrieval
ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.
