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Call Centers Salary Survey
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STATE AREA SALARY SURVEY RESEARCH
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COUNTRY SALARY SURVEY RESEARCH
United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.


ERI DISTANCE LEARNING CENTER ONLINE COURSES
04 Organization Wage Determinations | 19 Quantitative Methods Used in Salary Administration | 72 Nonprofit Variable Pay | 11 Daubert Criteria for Expert Witness Testimony | 13 Workers' Compensation Lost Wages | 42 Accumulated Earnings and Deferred Compensation | 12 IRS Reasonable Executive Compensation | 94 International Facility Relocations | 60 Individual Retirement Accounts and 401(k) Plans — Saving and Investing for the Future | 70 Planning for the Government's Help in Retirement: Social Security and Medicare


PAQ RELATED INDUSTRY SURVEY RESEARCH

Address List Publishers & Printing Combined, Allergens Manufacturing, Architectural (except Landscape) Services, Automobile Clubs, Road & Travel Services, Battered Women's Shelters, Brokers' Offices, Mortgage, Bubble Bath Preparations Manufacturing, Civic & Social Organizations, Colleges, Universities & Professional Schools, Computer Enthusiasts Clubs, Cotton Ginning Machinery Manufacturing, County Supervisors of Education (except School Boards), Curers, Tobacco, Manufacturing, Engineering Research & Development Laboratories or Services, Gas, Residue, Extraction, Hair Coloring Preparations Manufacturing, Hair Sprays Manufacturing, Ilmenite Ores Mining and/or Beneficiating, Industrial Machinery Manufacturing, Milking Machines Manufacturing, Oil Line Drip, Natural Gas Liquid, Other Fabricated Metal Product Manufacturing, Other Miscellaneous Manufacturing, Other Professional, Scientific & Technical Services, Poultry Brooders, Feeders & Waterers Manufacturing, Rubber Scrap & Scrap Tires Merchant Wholesalers, Schools, Medical, Shelters, Homeless, Snow Plow Attachments, Lawn & Garden-Type, Manufacturing, Sprayers & Dusters, Farm-Type, Manufacturing, Stock Quotation Services, Tourism Bureaus, Uranium-Radium-Vanadium Ore Mine Site Development for Own Account, Wagons, Lawn & Garden-Type, Manufacturing, Well Drilling (Oil, Gas, Water Intake Wells) On A Contract Basis

ERI RELATED INDUSTRY SURVEY RESEARCH

Artificial Limbs Manufacturing, Arts Festival Promoters with Facilities, Aviaries, Bagels Made in Commercial Bakeries, Blades, Knife & Razor, Manufacturing, Budget Agencies, Government, Controls, Revolution & Timing Instruments, Manufacturing, Drawing Iron or Steel Wire From Purchased Iron or Steel & Fabricating Wire Products, Dry Beans Canning, Electrolyte In-Vivo Diagnostic Substances Manufacturing, Extrusion Ingot, Aluminum, Made in Integrated Secondary Smelting & Rolling Mills, Ferric Chloride Manufacturing, Fertilizing Machinery, Farm-Type, Manufacturing, Foundries, Brass, Bronze & Copper (except Die-Casting) Manufacturing, Garbage Trucks Assembling On Chassis of Own Manufacture, Gastroscopes, Electromedical, Manufacturing, Grocery Bags, Plastics Film, Single Wall or Multiwall, Manufacturing, Lubricating Oils & Greases Merchant Wholesalers (except Bulk Stations, Terminals), Navy, Office Furniture Rental or Leasing, Oncologists' Offices (Centers, Clinics), Paper, Scrap, Merchant Wholesalers, Plastic Surgeons' Offices (Centers, Clinics), Radiation Detection & Monitoring Instruments Manufacturing, Residence Clubs, Organizational, Soft Drink Concentrates (Syrup) Manufacturing, Steel Investment Foundries, Taconite Concentrates or Agglomerates Beneficiating, Tanks, Storage Metal, Merchant Wholesalers, Tapes (Adding Machine, Calculator, Cash Register) Made From Purchased Paper, Toilet Kits & Cases, Precious Metal, Manufacturing, Trade Magazine & Periodical Publishers & Printing Combined
Chief Marketing & Sales Officer - US National - Call Centers
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

For Personal Use
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For Business/HR Use
Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
click here
Call Centers Salary Survey
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

US National's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)


Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

 Chief Marketing & Sales O... 
 Chief Marketing & Sales O... 
Click a Dot to See Example
Chief Marketing & Sales Officer
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Click a Dot to See Example
Chief Marketing & Sales Officer
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Salary Survey Data for
Compensation Professionals

SALARY SURVEY CHARTS

Mean Incentive Bonus Variable Pay by Location | Mean Pay by Experience | Mean Salary by Industry Sector | Mean Salary by Location | Mean Total Compensation by Industry Sector | Mean Total Compensation by Job | Median Incentive Bonus Variable Pay by Industry | Median Pay by Experience | Median Pay by Skill or Ability | Median Salary by Location

GEOGRAPHIC RELATED DATA

City Crime Rates | Consumable Cost Increases | Cost of Living Levels | Effective Income Payroll & Sales Tax Rates | Major Private Sector Employers | Maximum, Minimum Temperatures | Mean and Median Home Prices | Percentage Employment by Industry | Residential Rentals | Taxes City Income

FUN SALARY RESEARCH

America's Job Pulse: | ERI Urban US COL Index vs. the Government’s CPI: | ERI US Salary Structure Index | ERI US Salary Structure Index: | Fastest growing pay in areas, states, provinces: | How a state affects pay | Top 20 Best Places To Be A Primary Teacher * | Top 20 Highest Paid Jobs | Top Salaries with no College Degree | Top Starting Salaries by Degree



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Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
ERI salary survey and cost of living comparison software provide: salary data, salary surveys data, free salary surveys, it salary survey, salary survey canada information, cost of living comparisons, salary comparison guides, salary comparisons, salary ranges, salary guide software, nonprofit executive compensation data, compensation software, compensation survey software, compensation surveys software, salary software, salary surveys software, cost of living comparisons, cost of living data, a cost of living calculator, ceo compensation and executive salaries data, geographic wage differentials, geographic pay differentials, geographic salaries, geographic salary data, geographic salary differentials, compensation survey analyses, 2013 salary increases and 2014 salary structure guides, wage survey salary information, compensation surveys and wage surveys, cost of living surveys for cost of living differentials, and a dictionary of occupational titles for job analysis.