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Call Centers Salary Survey
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STATE AREA SALARY SURVEY RESEARCH
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COUNTRY SALARY SURVEY RESEARCH
United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.


ERI DISTANCE LEARNING CENTER ONLINE COURSES
02 Online Total Rewards Administration | 54 Online Recruiting | 71 Environments of Compensation and Benefits Administration | 04 Organization Wage Determinations | 34 Using Job Evaluation in Your Organization | 78 Salary Increase Planning | 84 Labor Market Trends – US vs. Europe | 42 Accumulated Earnings and Deferred Compensation | 70 Planning for the Government's Help in Retirement: Social Security and Medicare | 80 Starting Your Own Business


PAQ RELATED INDUSTRY SURVEY RESEARCH

Address List Publishers (except Exlusive Internet Publishing), Agencies, Loan, All other Travel Arrangement & Reservation Services, Beryllium Concentrates Beneficiating, Blowers, Leaf, Manufacturing, Brokers' Offices, Loan, Business Research & Development Services, Cinnabar Mining and/or Beneficiating, Condensate, Cycle, Natural Gas Production, Credit & other Financial Responsibility Insurance Carriers, Direct, Cultivators, Farm-Type, Manufacturing, Electronic Research & Development Laboratories or Services, Environmental Consulting Services, Gas, Natural Liquefied Petroleum, Extraction, Ilmenite Ores Mining and/or Beneficiating, Insurance Carriers, Lawn & Garden Equipment Manufacturing, Leaching of Uranium, Radium, or Vanadium Ores, Management, Scientific & Technical Consulting Services, Mathematics Research & Development Laboratories or Services, Membership Associations, Civic or Social, Oil Lease Brokers' Offices, Physics Research & Development Laboratories or Services, Publishers (except Exclusive Internet Publishing), Directory, Quotation Services, Stock, Recyclable Materials (Glass, Metal, Paper) Merchant Wholesalers, Rhodochrosite Mining and/or Beneficiating, Roscoelite (Vanadium Hydromica) Mining and/or Beneficiating, Sanitation Consulting Services, Telecommunications, Transportation Equipment Manufacturing, Trimmers, String, Lawn & Garden-Type, Manufacturing, Tungsten Concentrates Beneficiating, Work (Sweat) Equity Home Construction Organizations, Youth Clubs (except Recreational only)

ERI RELATED INDUSTRY SURVEY RESEARCH

Agriculture, Construction & Mining Machinery Manufacturing, Alarm Clocks Manufacturing, Appliances, Household-Type (except Gas Ranges, Gas Water Heaters), Merchant Wholesalers, Aprons, Work (except Leather, Waterproof), Men's & Boys', Cut & Sewn From Purchased Fabric (except Apparel Contractors), Bentonite Mining and/or Beneficiating, Bonded Warehousing (except Farm Products, General Merchandise, Refrigerated), Bouillon Canning, Cars, Electric, for Highway Use, Assembling On Chassis of Own Manufacture, Computer Equipment Stores, Dog Racing Kennels, Duplex Houses (Single Family) Rental or Leasing, Fax Machine Rental or Leasing, Filters, Paper, Made From Purchased Paper, Fixers, Prepared Photographic, Manufacturing, Greensand Mining and/or Beneficiating, Hooks, Fishing, Manufacturing, Laterite Mining and/or Beneficiating, Navigational, Measuring, Electromedical & Control Instruments Manufacturing, Neckwear Stores, New Multifamily Housing Construction (except Operative Builders), Pyrometers, Industrial Process-Type, Manufacturing, Radios (except Household-Type) Merchant Wholesalers, Seismographs Manufacturing, Shoe & Boot Parts (Heels, Soles, Soling Strips), Rubber, Manufacturing, Sulfate, Sodium, Mining and/or Beneficiating, Tapes, Surveyor's, Manufacturing, Textile Products (except Apparel) Made in Warp Knitting Mills, Title Companies, Real Estate, Trade Magazine & Periodical Publishers (except Exclusive Internet Publishing), Urns (Gypsum, Plaster of Paris) Manufacturing, Vehicles, Children's (except Bicycles), Merchant Wholesalers, Water Resistant Outerwear (except Overcoats), Women's, Misses' & Girls', Cut & Sewn From Purchased Fabric (except Apparel Contractors)
Chief Executive Officer - US National - Call Centers
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

For Personal Use
Salary Estimate from SalaryExpert.com
$466,855.00
For a free personal salary report visit SalaryExpert.com

For Business/HR Use
Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
click here
Call Centers Salary Survey
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

North Carolina's Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)


Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey North Carolina. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

 Chief Executive Officer 
 Chief Executive Officer 
Click a Dot to See Example
Chief Executive Officer
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Click a Dot to See Example
Chief Executive Officer
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Salary Survey Data for
Compensation Professionals

SALARY SURVEY CHARTS

Mean Incentive Bonus Variable Pay by Job | Mean Incentive Bonus Variable Pay by Location | Mean Pay by Experience | Mean Pay by Skill or Ability | Mean Total Compensation by Industry Sector | Median Incentive Bonus Variable Pay by Job | Median Pay by Skill or Ability | Median Salary by Job | Median Salary by Location | Median Total Compensation by Job

GEOGRAPHIC RELATED DATA

Apartment Rentals | Consumable Cost Increases | Effective Income Payroll & Sales Tax Rates | Health Care Cost Increases | Hotel Costs | Maximum, Minimum Temperatures | Percentage Employment by Industry | Residential Rentals | Taxes State Income | Transportation Cost Increases

FUN SALARY RESEARCH

ERI US Salary Structure Index: | Pay and the Bank Prime Rate: | Starting Salary by Degree: Bachelors vs. Masters | US Employed Demographics: | Best Jobs For Boomers | How city affects pay | How years of training affects pay | Top 20 Best Places To Be A Primary Teacher * | Top Salaries with no College Degree | Top Wage Increase by Industry



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Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
ERI salary survey and cost of living comparison software provide: salary data, salary surveys data, free salary surveys, it salary survey, salary survey canada information, cost of living comparisons, salary comparison guides, salary comparisons, salary ranges, salary guide software, nonprofit executive compensation data, compensation software, compensation survey software, compensation surveys software, salary software, salary surveys software, cost of living comparisons, cost of living data, a cost of living calculator, ceo compensation and executive salaries data, geographic wage differentials, geographic pay differentials, geographic salaries, geographic salary data, geographic salary differentials, compensation survey analyses, 2013 salary increases and 2014 salary structure guides, wage survey salary information, compensation surveys and wage surveys, cost of living surveys for cost of living differentials, and a dictionary of occupational titles for job analysis.