Your cart is empty. Your Account | Sign In Help
 
   Order and
             Receive Today!

Call Centers Salary Survey
Select a Report Year:
Select a Location:
Report Format
Online PDF - $489.00
Mailed Hardcopy* - $489.00
*Fees apply
Include SCOs (what's this?)
I agree to the End User Agreement


Have a question or prefer to be billed? Please call:
877.210.6563

Available in hardcopy too!
Call us for past editions.

Find your survey match!
Enter your job title

STATE AREA SALARY SURVEY RESEARCH
US National | Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | District Of Columbia - Dist... | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming

COUNTRY SALARY SURVEY RESEARCH
United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.


ERI DISTANCE LEARNING CENTER ONLINE COURSES
15 Federal Employment Laws That Impact Compensation and Benefits | 73 Analyzing Salary Surveys | 39 Quantitative Methods Used in Discrimination Analyses | 22 Black-Scholes Valuations | 18 Intermediate Sanctions | 12 IRS Reasonable Executive Compensation | 57 Relocating an Employee Within the United States | 56 Relocating a Facility Within the United States | 93 Global Mobility and the Relocation of an Employee to an International Assignment | 80 Starting Your Own Business


PAQ RELATED INDUSTRY SURVEY RESEARCH

All other Travel Arrangement & Reservation Services, Alumni Associations, Annuities Underwriting, Bath Salts Manufacturing, Beryl Mining and/or Beneficiating, Brokers' Offices, Loan, Business Directory Publishers & Printing Combined, Chalcopyrite Mining and/or Beneficiating, Cholera Serums Manufacturing, Closed-End Investment Funds (except Reits), Copper, Nickel, Lead & Zinc Mining, Energy Assistance Programs, Fidelity Insurance Carriers, Direct, Funeral Insurance Carriers, Direct, Golden Age Clubs, Grain Stackers Manufacturing, Ilmenite Ores Mining and/or Beneficiating, Industrial Machinery Manufacturing, Insurance Carriers, Health, Direct, Manganese Concentrates Beneficiating, Membership Associations, Civic or Social, Microlite Mining and/or Beneficiating, Mortgage & Nonmortgage Loan Brokers, Nail Polishes Manufacturing, Natural Gas Liquid Extraction, Oil Lease Brokers' Offices, Professional & Commercial Equipment & Supplies Merchant Wholesalers, Rags Merchant Wholesalers, Rouge, Cosmetic, Manufacturing, Sprayers & Dusters, Farm-Type, Manufacturing, Toilet Preparation Manufacturing, Tomato Harvesting Machines Manufacturing, Tuberculin (Tuberculo-Protein Derived) Manufacturing, Warranty Insurance Carriers (Appliance, Automobile, Homeowners, Product), Direct, Youth Social Clubs

ERI RELATED INDUSTRY SURVEY RESEARCH

Acid Oils Made in Petroleum Refineries, Aggregate Spreaders Manufacturing, Apparatus Wire & Cord (except Aluminum, Copper) Made From Purchased Nonferrous Metals (except Aluminum, Copper) in Wire Drawing Plants, Ascorbic Acid (Vitamin C), Uncompounded, Manufacturing, Audio Equipment Installation (except Automotive) Contractors, Autotransformers for Switchboards (except Telephone Switchboards) Manufacturing, Bags, Paper, Uncoated, Made From Purchased Paper, Business Brokers (except Real Estate Brokers), Butcher Shops, Carburetor Cleaners Manufacturing, Casting Agencies, Motion Picture or Video, Chemical Milling Job Shops, Constituencies' Associations, Political Party, Deicing Preparations Manufacturing, Fertilizing Machinery, Farm-Type, Manufacturing, Furniture, Institutional, Manufacturing, Gift, Novelty & Souvenir Stores, Gunsmith Shops without Retailing New Guns, Hockey Equipment & Supplies Merchant Wholesalers, Metal Cutting Machine Tools Manufacturing, Nonferrous Metal Foundries, Piling (Bored, Cast-In-Place, Drilled), Building Foundation, Contractors, Produce Stands, Temporary, School Boards, Elementary & Secondary, Search & Detection Systems & Instruments Manufacturing, Steel Foundries (except Investment), Tool Steel Made in Iron & Steel Mills, Totalizing Fluid Meters Manufacturing, Transit Systems & Authorities, Nonoperating, Vegetables Dehydrating, Warfare Countermeasures Equipment Manufacturing, Water Resistant Outerwear (except Overcoats), Women's, Misses' & Girls', Cut & Sewn From Purchased Fabric (except Apparel Contractors)
Accounting Clerk - US National - Call Centers
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

For Personal Use
Salary Estimate from SalaryExpert.com
$36,343.00
For a free personal salary report visit SalaryExpert.com

For Business/HR Use
Assessor Series, all US last 365 days
(Data is from ERI's Job Availability Log; allow time for computation. ERI Assessor values are subscriber specific to size, industry, date & city area)
click here
Call Centers Salary Survey
(NAICS: 561421, SIC: 9095, eSIC: 9095-9095)

Texas’ Call Centers Salary Survey reports compensation data for 129 benchmark jobs, accompanied by up to four verifying survey sources. ERI Salary Surveys is the sponsor of this 2012 participant and digitized traditional wage, salary and incentive survey available by geographic (state or national) area.

Verifying sources for these call center jobs may include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data) and ERI's Nonprofit Comparables Assessor & Tax-Exempt Survey databases. (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator). Job matching is enhanced with PAQ's eDOT Skills and Competencies Project database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS and thousands of subscribers.

Two pages of call center information are reported for each of 129 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. (See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or for private industry, employer-provided, job focused data, review 17 additional US job family Salary Surveys.)


Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey Call Centers Salary Survey Texas. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

 Accounting Clerk 
 Accounting Clerk 
Accounting Clerk
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Accounting Clerk
Survey Title: Call Centers Salary Survey
Area: 193000700000
Size: Large Organizations
$10,000,000 to $1 billion
Example from:  2008
 trend line is for-profits'
Salary Survey Data for
Compensation Professionals

SALARY SURVEY CHARTS

Mean Incentive Bonus Variable Pay by Job | Mean Incentive Bonus Variable Pay by Location | Mean Total Compensation by Job | Mean Total Compensation by Location | Median Incentive Bonus Variable Pay by Industry | Median Incentive Bonus Variable Pay by Location | Median Pay by Experience | Median Salary by Industry Sector | Median Salary by Job | Median Total Compensation by Location

GEOGRAPHIC RELATED DATA

Effective Income Payroll & Sales Tax Rates | Hotel Costs | Major Private Sector Employers | Mean and Median Home Prices | Per Diem Allowances | Percentage Employment by Industry | Residential Rentals | Taxes City Income | Transportation Cost Increases | Utilities Cost Increases

FUN SALARY RESEARCH

America's Job Pulse: | Entry Level Positions With The Largest Starting Salary | ERI Executive Salary Increase Index: | ERI Executive Total Comp Index: | ERI US Salary Structure Index: | Positions That Earn $20 an Hour | US Employed Demographics: | How city affects pay | Top 20 Best Places To Be A Secondary Teacher * | Top Starting Salaries by Degree



ABOUT ERI NEWS ROOM NEWSLETTERS AFFILIATES LINKING SITES CAREERS SITE MAP SALARY SURVEYS BLOG CONTACT
Privacy Policy        Terms of Use
Copyright © 2013 ERI Economic Research Institute, Inc. All rights reserved. ERI Economic Research Institute is an Authorized User of selected Statistics Canada data under Agreement Number 6184. ERI’s intellectual property rights include Patent Nos. 6,862,596 and 7,647,322, "System and method for retrieving and displaying data, such as economic data relating to salaries, cost of living and employee benefits." Other Internet-related applications are Patents Pending.
ERI salary survey and cost of living comparison software provide: salary data, salary surveys data, free salary surveys, it salary survey, salary survey canada information, cost of living comparisons, salary comparison guides, salary comparisons, salary ranges, salary guide software, nonprofit executive compensation data, compensation software, compensation survey software, compensation surveys software, salary software, salary surveys software, cost of living comparisons, cost of living data, a cost of living calculator, ceo compensation and executive salaries data, geographic wage differentials, geographic pay differentials, geographic salaries, geographic salary data, geographic salary differentials, compensation survey analyses, 2013 salary increases and 2014 salary structure guides, wage survey salary information, compensation surveys and wage surveys, cost of living surveys for cost of living differentials, and a dictionary of occupational titles for job analysis.