Customer Service Representative (General Calls) salary survey data for All Industries - Diversified Salary Survey in US National and Other States - ERI Salary Surveys: Provider of industry-specific, job function and nonprofit surveys

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All Industries - Diversified Salary Survey

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Canada | United States | US ALAS Nonprofits

ERI and its affiliates provide quality corporate planning salary survey data to over 10,000 subscribers, including government agencies, expert witnesses, courts, and professional compensation analysts. ERI Assessor Series report on a wide range of locations.

PAQ assists ERI in providing Global Salary Calculator values derived from job family (generalities) parsed by PAQ's eDOT Skills & Competency Project work measures.

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PAQ RELATED INDUSTRY SURVEY RESEARCH

Aggressins (except In-Vitro) Manufacturing, Agriculture Research & Development Laboratories or Services, Airline Ticket Offices, Biology Research & Development Laboratories or Services, Butane, Natural, Mining, Chicken Brooders Manufacturing, Civic & Social Organizations, Cobalt Concentrates Beneficiating, Computer & Electronic Product Manufacturing, Copper-Water Precipitates, Environmental Research & Development Laboratories or Services, Funds, Mutual, Closed-End, Funeral Homes & Funeral Services, Funeral Homes Combined with Crematories, Funeral Insurance Carriers, Direct, Grass Mowing Equipment (except Lawn & Garden) Manufacturing, Hand Lotions Manufacturing, Health Research & Development Laboratories or Services, Insurance Carriers, Property & Casualty, Direct, Insurance Underwriting, Property & Casualty, Direct, Lawn & Garden Tractor & Home Lawn & Garden Equipment Manufacturing, Lead Ore & Zinc Ore Mining, Make-Up (Cosmetics) Manufacturing, Natural Gas Liquids (Ethane, Isobutane, Natural Gasoline, Propane) Recovered From Oil & Gas Field Gases, Natural Gasoline Recovered From Oil & Gas Field Gases, Parent-Teachers' Associations, Real Estate Mortgage Investment Conduits (Remics), Semiconductor & other Electronic Component Manufacturing, Thorite Mining and/or Beneficiating, Titanium Concentrates Beneficiating, Tourism Bureaus, Trimmers, Hedge, Electric, Manufacturing, Willemite Mining and/or Beneficiating, Wolframite Mining and/or Beneficiating, Youth Social Clubs

ERI RELATED INDUSTRY SURVEY RESEARCH

Acetylsalicylic Acid Manufacturing, Business Management Consulting Services, Cellulose Resins Manufacturing, Commodity Contracts Floor Traders (Acting As A Principal in Dealing Commodities To Investors), Copper Ore & Nickel Ore Mining, Cutlery (Knives, Scissors) Sharpening, Household-Type, Cutting Machines, Metalworking, Manufacturing, Dicyandiamine Resins Manufacturing, Federal Land Banks, Flakes, Aluminum, Made From Purchased Aluminum, Garbage Incinerators, Precast Concrete, Manufacturing, Globe Covers & Maps Printing (except Flexographic, Digital, Gravure, Lithographic, Quick, Screen) without Publishing, Investment Banking, Licensed Practical Nurses' (Lpns) Offices (Centers, Clinics), Mathematics Research & Development Laboratories or Services, Meat Processed From Carcasses, Nails Merchant Wholesalers, Open-End Investment Funds, Oxygen Manufacturing, Pipe Cutting & Threading Machines, Metalworking, Manufacturing, Prestressed Concrete Products (except Blocks, Bricks, Pipes) Manufacturing, Railroad Right of Way Leasing, Razor Blade Strip Steel Made in Cold Rolling Mills, Sanitary Food Container, Folding, Made From Purchased Paperboard, Silverware & Hollowware Manufacturing, Solid Fuel Propellants, Inorganic, not Specified Elsewhere by Process, Manufacturing, Stalls, Metal, Manufacturing, Swimming Pool Supply Stores, Tapes, Cellophane, Merchant Wholesalers, Trucks, Off-Highway, Manufacturing, Used Car Dealers, Wireless Telecommunications Carriers (except Satellite)

Customer Service Representative (General Calls) - US National - All Industries - Diversified

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Assessor Series, all US last 365 days
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All Industries - Diversified Salary Survey

US National's All Industries - Diversified Salary Survey reports compensation data for 142 benchmark jobs, accompanied by up to four verifying survey sources.

ERI Salary Surveys is the sponsor of this 2012 participant and digitized industry-specific survey available by geographic (state or national) area.

The All Industries - Diversified Salary Survey documents market-based pay data for 8 executive and 115 non-management salary benchmark jobs. Verifying sources include ERI's Executive Compensation Assessor and Salary Assessor (both with for-profit data). (Cost-of-living comparisons, differences, index, and differentials are available via ERI's Relocation Assessor & COL Survey calculator.) Job matching is refined with PAQ’s eDOT database. Review rates of error, incumbent counts, and identified participant and digitized organizations for defensible data used by courts, the IRS, and thousands of subscribers.

Two pages of diversified industries information are reported for each of 142 benchmark positions, including job descriptions, total annual direct compensation, survey means, survey medians, percentiles, incentive/variable pay, graphs with data points vs. years of experience, and trended demographic estimates from ERI's Geographic Assessor & Pay Survey. See ERI newsletters for other compensation issues, salary increase plan surveys, geographic salary statistics, wage differentials, executive compensation studies, and salary guides and comparisons. For US nonprofit employer-provided survey data, see ERI Salary Surveys; or, for private industry, employer-provided, job-focused data, review 124 additional ERI industry-specific US Salary Surveys.

Example of Source Data Retrieval

ERI Assessor Series Survey graphs show or allow retrieval of source documents; click on any "dot." The graph below is derived from ERI Salary Survey All Industries - Diversified Salary Survey US National. For entities who use competencies rather than jobs to describe work, review the competitive ranges reported by ERI's C3 Family Matrix. For job titles not in this survey, see ERI's unique Assessor Series products.

Customer Service Represen...

Customer Service Representative (General Calls)

Survey Title:	All Industries - Diversified Salary Survey
Area:	193000700000
Size:	Large Organizations $10,000,000 to $1 billion	Example from: 2008 trend line is for-profits'

The following job titles are derived from the eDOT Skills & Competencies Project's 100,000+ list and are found in the All Industries - Diversified Salary Survey: Accountant, Chief Executive Officer, Chief Financial Officer, Chief Marketing & Sales Officer, Chief Marketing & Sales Officer, Chief Operating Officer, Contract Administrator, Cost Estimator, Customer Service Representative (Specialized Calls), Drafter (Simple), Drafter (Simple), Electrician - Certified, Engineering Manager, Financial Analyst, Food Service Worker, Laborer, Layout Worker, Legal Secretary, Maintenance Technician, Maintenance Technician, Manufacturing Worker, Marketing Manager, Marketing Representative, Materials Handler, Materials Handler, Payroll Clerk, Payroll Supervisor, Plant Controller, Plant Manager (Revenue), Plater, Plumber, Product or Brand Sales Manager, Production Clerk, Production Coordinator, Project Engineer, Project Engineer, Public Relations Representative, Regional Sales Manager, Research & Development Manager (Technical), Research & Development Manager (Technical), Routing Clerk, Shipping & Receiving Clerk, Shipping Packer, Stationary Engineer, Time Clerk, Tool Crib Attendant, Traffic Clerk, Transportation Manager, Warehouse Worker, Web Developer

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INDUSTRY SURVEYS

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SALARY SURVEY CHARTS

GEOGRAPHIC RELATED DATA

FUN SALARY RESEARCH

RELATED PAQ eDOT PROJECT JOB TITLES

Account Adjuster, Adjustment Clerk Customer Complaint Clerk, Bill Adjuster, Call Centre Agent, Claim Clerk Lost or Damaged Goods, Client Representative, Client Services Representative, Contact Center Specialist, Custom Service Representatives Utilities, Customer Advocate, Customer Inquiry Clerk, Customer Relations Representative Post Sales, Customer Retention Management Application Architect, Customer Retention Management Business Data Analyst, Customer Retention Management Integration Specialist, Customer Service Representative Utility, Customer Service Technician, Customer Support Manager, Dispatcher Service or Work Lineman, Gas Service Representative, Inbound Teleservices Representative, Lineman Service or Work Dispatcher, Lost Claims Clerk, Outbound Customer Service Representative, Product Consultant, Regulatory Specialist, Resource Center Representative, Service Shipping Receiving, Trouble Clerk, Utility Bill Complaints Investigator

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